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Job Information

AdventHealth Cafeteria Generalist/Cashier - Nutritional Services - AdventHealth "All campuses and Locations" in Altamonte Springs, Florida

Description

Cafeteria Generalist/Cashier - Nutritional Services - AdventHealth "All campuses and Locations"

AdventHealth seeks to hire an Attendant who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Established in 1908, AdventHealth is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The 2,286-bed acute-care medical facility, comprised of nine hospitals, has been recognized by U.S. News World Report as one of the best hospitals in the country for the past 10 years. It serves as a community hospital for Greater Orlando and as a major tertiary referral hospital for Central Florida and much of the Southeast, the Caribbean and Latin America.

Department Profile:

The Nutritional Services Department employs approximately 750 teammates at 7 hospital campuses and 3 off-campus retail locations. The 4 areas of service provided are:

  1. Patient Services ─ Each hospital campus has a Patient Services Area (PSA) whose teams function to feed patients. To that end, the various PSA teams obtain patient orders for food selections, assemble thousands of patient trays each day, deliver meal trays to patients, deliver nourishments to refrigerators on the patient units, and interact with patients to provide a warm and healing experience.

  2. Retail Services ─ Each hospital campus and several non-campus locations have retail venues which serve food to visitors and AdventHealth employees. The menu is planned and prepared by professional culinary chefs, cooks, and teammates who ensure that the food is attractive, nourishing, and tasty. The retail spaces also offer respite for our guests in inviting environments in accordance with CREATION Health principles. And the AdventHealth Catering teams provide options from snacks to banquets to meet the culinary needs of every event.

  3. Food Production Center (FPC) ─ The 30,000 sq. ft. FPC is located on the Orlando campus and employs more than 75 team members in production, purchasing, and CBORD/IS support. As a centralized food manufacturing facility, the FPC receives, stocks, prepares, and delivers extensive quantities of food and supplies to all campuses and retail locations for patient and retail needs. The FPC uses a state-of-the-art cook-chill; system designed to cook foods and chill them rapidly to ensure freshness and safety. The FPC also has a full-service bakery where everything from bread and rolls to individual desserts and decorated cakes are prepared by professional pastry chefs.

  4. Clinical ─ Registered Dietitians (RDs) collaborate with doctors and nurses to facilitate healing our in-patients through nutritional assessment and intervention. RDs make recommendations for interventions, provide tube feeding management, and diet instruction of the physician-ordered diet. They follow up with patients on tolerance of their diet, and serve as a resource to our teammates who work in the Patient Services Areas.

Work Hours/Shifts:

Generally working 8 hour floating shifts between the hours of 5 am - 9 pm.

Job Summary:

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. The Nutritional Services Generalist (NSG) is cross-functional in nature and can be assigned various areas. These areas include but are not limited to cashier, food preparation, food server, deli/ salad bar, smoothie/ dessert/ coffee/ dining room attendant, etc. NSG must operate the cash register with speed and accuracy while providing world-class service. This role is responsible for preparing, serving, and\or maintaining the quality of hot or cold food items and\or maintaining the orderliness of work areas as assigned. NSG ensures that when preparing foods, they will follow recipe specifications and ensure the products meet standards for quality, taste, appearance, freshness as well as proper portions and product labeling. It is expected that a NSG meet production/service deadlines, and practice cost conscious behaviors. All sanitation, safety, cleanliness, food storage and food handling standards must be followed. This role may be expected to clean and/or stock throughout the shift.

Knowledge, Skills, Education, & Experience Required:

  • Knowledge of food items and ability to interact with customers to answer questions and to promote food offerings.

  • Ability to read, write and speak English effectively.

  • High School Diploma or G.E.D. (Preferred)

  • Previous experience in the hospitality industry to include front of the house, back of the house and customer service (Preferred)

  • Previous cash register cash handling experience (Preferred)

Licensure, Certification, or Registration Required:

  • Serv Safe or equivalent (Preferred)

Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.

  • Contributes to the 3 vital areas that are necessary for AdventHealth to grow and succeed:

  • Outstanding customer service

  • Cost conscience behaviors

  • Quality and safety of products and work environment

  • Communicates to customers in a friendly and courteous manner, while preparing and/or serving food, cleaning the dining and/or servery areas, operating the cash register, etc.

  • Monitors food at serving areas for fresh appearance, proper holding times, and proper temperatures; records temperatures as needed

  • Adheres to all sanitation and safety standards

  • Performs cleaning and sanitizing duties according to established NS guideline

  • Communicates with production cooks and other staff on needs of food product when low and/or overstocked; strives to balance not running out not throwing out product

  • Ensures that proper signage is available that reflect accurate information that must include food labeling and proper prices

  • Ensures availability of serving utensils, china, and carryout containers; keeps area stocked

  • Performs other duties as assigned or directed to ensure a smooth operation of the department. Follows AH Policy & Procedure guidelines including departmental Policy and Procedure to include state and In-house Sanitation & Safety standards

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Cafeteria Generalist/Cashier opportunity with AdventHealth Altamonte and apply online today.

Job Keywords:

Cafeteria Generalist/Cashier, Nutritional Services, Altamonte, Kissimmee, Celebration, East, Orlando, Winter Park

Job: Nutrition / Food Service

Primary Location: US-FL-Altamonte Springs

Position Location All Hospitals

Organization AdventHealth Central Florida

Schedule Full-time

Shift Day

Job Level Staff / Associate

Education Level None

Travel No

Job Posting Apr 2, 2019, 8:44:21 AM

Req ID: 278752

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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