AdventHealth Careers for Veterans

Job Information

AdventHealth Hospice Program Representative (located @ AdventHealth Kissimmee) in Altamonte Springs, Florida


AdventHealth Hospice Care Central Florida is the community, faith based, non-profit Hospice organization covering Seminole, Orange, and Osceola counties. We are a compassionate care team of highly specialized and trained professionals. AdventHealth Hospice Care is an equal employer and a Drug Free and Tobacco Free Workplace.

AdventHealth Hospice Care, with administrative offices located North of Orlando in Altamonte Springs, is seeking a full time Hospice Program Representative to:

  • Facilitate the registration of patients to the hospice service in the hospital.

  • Obtaining signed consents for the hospice program through meeting with/providing hospice solutions to prospective patients and families.


Monday - Friday, 10:00am - 6:30pm, Every Other Weekend Required


  • Travels to patient’s current location (hospitals, skilled nursing facilities and assisted living facilities) to facilitate initiation to hospice service

  • Identifies objections, concerns or other entry barriers and provides information in response to address those issues.

  • Describes and explains services to potential patient/family and elicits responses to questions regarding patient’s fears, physical limitations and attitude toward hospice care in order to put the patient and family at ease about choosing hospice and to gather pertinent information necessary for admission.

  • Speaks with patient/family regarding financial obligations and insurance coverage, using knowledge of the Medicare Benefit as well as other Medicare and other insurance reimbursement.

  • Obtains necessary patient consent and pertinent admission forms such as the Medicare Election of Benefit.

  • Enters encounter information into Electronic Medical Record and completes necessary documentation.

  • Accepts assignments as designated from Marketing Manager and Referrals/Admissions Manager.


Education and Training :

  • Associates degree is required;

  • Bachelor’s degree in social work preferred.

Experience :

  • Customer service Background.

  • Strong sales skills with ability to assist families in choosing the hospice options.

  • Healthcare experience is preferred.

Job: Marketing / Public Relations

Primary Location: US-FL-Altamonte Springs

Organization AdventHealth Hospice Care Central FL

Schedule Full-time

Shift Day

Job Level Staff / Associate

Education Level Associate's Degree

Travel Yes, 75 % of the Time

Job Posting Apr 23, 2019, 8:20:38 PM

Req ID: 280027

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.