AdventHealth Careers for Veterans - Manager Revenue Cycle and System SME Remote in Altamonte Springs, Florida, United States

Find The Right Work Environment

AdventHealth operates 50+ hospitals across nine states.

Many who are interested in the healthcare industry find themselves working in hospitals. Hospitals employ a huge array of healthcare professionals. It takes a resourceful, interdisciplinary team of professionals to care for the public’s every health need. Our hospitals offer many opportunities for professional development and flexibility in terms of when and how people want to work.

While the demands and stresses of hospital work are many, so are the rewards that come from helping people in need. Opportunities at AdventHealth Hospitals are growing as quickly as our hospital campuses are expanding.

Hospital Locations

AdventHealth currently operates 11 skilled nursing facilities.

Working in one of our nursing facilities is unique in that you’ll be a member of the care team collectively taking care of your residents. And because these are long-term care residents, you’ll get to know them and their conditions much better than in other types of positions in more traditional settings like hospitals. Each nursing facility exists to take care of the health care needs of the citizens in that community.

Through the dedication of fair and caring leadership and compassionate staff, we look upon every task as a noble opportunity to serve, and every person as a valued team member. We measure our quality of care by meeting high clinical standards and by the satisfaction of our residents and families.

Skilled Nursing Facilities

AdventHealth operates over 200 physician offices.

A major benefit of working in our physician’s offices is our work-life balance. Because of our regular business hours, flexibility in work schedule is more feasible than in a hospital setting. Working in a medical office means there are plenty of opportunities to interact with patients.

This can be one of the most rewarding parts of your job. You could be the first person patients see as they walk in an office or clinic. AdventHealth’s physician offices provide compassionate care to over one million patients a year. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care.

Physician Offices

AdventHealth is Headquartered in Altamonte Springs Florida

AdventHealth is continually expanding and seeking qualified individuals to join us in our corporate location. We are an organization rich in the tradition of providing quality health care in a compassionate environment. AdventHealth’s corporate offices provides market driven wages, benefits and career development. AdventHealth's community involvement and corporate giving are guided by our mission of Extending the Healing Ministry of Christ.

All of our campuses are contributors to their local communities, participating in philanthropic events, and promoting health and wellness. At Headquarters, our employees are also actively involved in sharing their time, talent and money with organizations that align with the company's values and vision.

Corporate Offices

Information Technology

We’re not a team. We’re Family.

FAMILY

AdventHealth’s culture emphasizes family and support, which is familiar for all military personnel.

SUPPORTIVE

Across our 50+ hospitals and corporate offices, we provide a comfortable, inviting and balanced working environment for veterans planning their next career.

DIVERSE

Here at AdventHealth, you can expect an inclusive work environment, fostering teamwork with people from different backgrounds, ethnicities and religious beliefs.

FAITH BASED

As a faith-based organization we are proud to serve our communities, and our veterans help us serve daily. We thank you for your continuous service.

Learn More About Us

Join Us on Facebook.

AdventHealth is blessed to have so many veterans contributing their talents to teams across the organization, from business development to patient care. This group is an informal place to connect with other vets and share ideas for improving the veteran experience at AdventHealth.

Join Facebook Group

Job Information

AdventHealth Manager Revenue Cycle and System SME Remote in Altamonte Springs, Florida

Description

AdventHealth Corporate

All the benefits and perks you need for you and your family:

Benefits from Day One
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Shift : Monday-Friday

Job Location : Virtual

The Manager of the Revenue Cycle and System Subject Matter Expert (“SME”) team supports the operations of the Process Improvement and Business Support team by managing the Revenue Cycle and System SME team (encompassing Front, Middle, and Back-end Revenue Cycle). The team will provide subject matter expertise on applications and systems used in the Front, Middle, and Back-end Revenue Cycle and advise on how to best utilize them to optimize operations. This role will be responsible for the overall success of their team through active collaboration with Revenue Cycle leadership, department directors/managers, and other Process Improvement and Business Support leaders, particularly their fellow Managers of Automation, Analytics, Project Management, and Vendor Management to ensure all teams are supporting the overall strategy and goals of the Process Improvement and Business Support team. They will be responsible for direct management over the Revenue Cycle and System SME team, while providing strategic guidance to staff in the identification, research, and implementation of all Revenue Cycle application improvements. The Manager of Revenue Cycle and System SMEs performs as a subject matter expert of Revenue Cycle systems through comprehensive understanding of Revenue Cycle operational workflows combined with an understanding of technical capabilities. The Manager of Revenue Cycle and System SMEs will adhere to AdventHealth Corporate Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

The value that you bring to the team:

Manages the collaboration with teams across the end-to-end Revenue Cycle and provides strategic management and leadership to the Revenue Cycle and System SMEs team
Provides strategic insight to Revenue Cycle leadership in relation to complex technology initiatives and applications utilized by Revenue Cycle functional area departments
Manages and guides the Revenue Cycle and System SMEs team through the development of technical specifications that bridges Revenue Cycle operational needs with system capabilities
Manages the ongoing testing of Revenue Cycle applications and dashboards to ensure accuracy and continued operational usability; communicates nuances to Revenue Cycle leaders and impact to operations, if any
Manages and assists with strategic initiatives as they pertain to Revenue Cycle business systems and applications and their ongoing usage throughout the Revenue Cycle; provides initiative progress status to Process Improvement and Business Support leadership
Conducts periodic system issue reviews and works with department leadership and IT to implement changes needed to resolve issues
Works closely with leaders across the Project Management and Revenue Cycle teams by providing technical SME oversight during the design and execution of strategic Revenue Cycle initiatives
Collaborates with Analytics team leadership to ensure metrics and dashboards created by the Analytics team meets the technical specification requirements, and is implemented in an operationally effective and user-friendly format for Revenue Cycle teams
Collaborates with Automation and Revenue Cycle leadership to set strategic priorities related to identified automation opportunities for each Revenue Cycle functional area based on business cases established by the Revenue Cycle and System SMEs team

Qualifications

The expertise and experiences you’ll need to succeed:

Minimum qualifications :

Minimum of four (4) years of working experience in Revenue Cycle Operations

OR Bachelor’s degree in business, computer science, healthcare, or related field with three (3) years working experience in Revenue Cycle Operations

KNOWLEDGE AND SKILLS REQUIRED:

Advanced understanding of operational process and workflows across the front, middle, and back-end Revenue Cycle while leading teams through process improvement initiatives
Deep understanding of Epic applications, Revenue Cycle specific tools, technologies, and vendors leveraged by AdventHealth, their capabilities, data structure, and relation with other applications
Ability to lead a team of direct reports and establish priorities. Demonstrated ability to lead projects, providing project management, design and analysis in which specifications and delegation were part of the project
Exceptional problem-solving skills
Understanding of HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature (as needed to perform duties)

Preferred qualifications:

Bachelor’s degree in business, computer science, healthcare, or related field
Minimum of four (4) years of supervisory experience leading teams through small to medium project design and implementation
Healthcare technology background
Experience documenting workflow design and/or creating technical specifications
Experience managing projects and/or Six Sigma Lean certification
Experience coordinating Revenue Cycle system updates and/or system implementation

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Corporate

Schedule: 1 - Day

Shift: AdventHealth

Req ID: 23008456

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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