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Job Information

AdventHealth Patient Care Advocate-FT Days in Calhoun, Georgia


Description

Patient Care Advocate AdventHealth Gordon 

Location Address: 1035 Red Bud Road, Calhoun, GA 30701

Top Reasons To Work At AdventHealth Gordon

  • Five-star Rating, Centers for Medicare and Medicaid Services
  • Top 100 Community Hospitals, Becker's Hospital Review
  • Top 100 Rural Hospitals, Becker's Hospital Review 
  • Located in the foothills of the North Georgia Mountains
  • Co-workers that feel like family

Work Hours/Shifts:

FT Day Shift 

 

You Will Be Responsible For:

  • Surveys patients while in the hospital and helps proactively meet the patients' needs
  • Assists departments in developing discharge packets for patients
  • Makes telephone contact with patients within 24-48 hours after discharge to assess patient education, compliance with discharge instructions and patient satisfaction
  • Responds to customer inquiries and notifies appropriate departments to resolve customer complaints

Qualifications

What You Will Need:

  • HS diploma or GED
  • Ability to communicate effectively in English, both verbally & in writing
  • Knowledge of computer systems & applications and medical terminology
  • CMA preferred
  • Two or more years of clinical experience and EMR experience preferred

Job Summary:


Efficiently and timely communicates with patients and/or family pre or post discharge to obtain accurate and complete information in order to assess customer satisfaction, and compliance with the discharge plan of care.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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