All the benefits and perks you need for you and your family:
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Whole Person Wellbeing Resources
Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Day
Location: 425 S Cherry St STE 410 Glendale, CO
The role you’ll contribute:
Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient. Demonstrates personal accountability for relationship-based care, organizational mission, and core values.
The value you’ll bring to the team:
Schedule and confirm patient appointments and revise appointments as needed.
Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct.
Follow up with patients who have not kept appointments.
Thorough and confidential maintenance of patient charts and records including importing and communication of scanned documents.
Accurately gather and process all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes.
Timely processing of medical records according to best practices.
Utilize registry to optimize pre-visit planning for patient care needs.
Planning for patient appointments prior to their arrival, to include insurance coverage and medical record needs.
Obtain and process appropriate payments at time of service.
Verify accuracy and update all demographic data in the electronic health record, and identify communication and financial barriers; contribute to the patient plan of care in collaboration with the interdisciplinary team if barriers are identified.
Provide relationship-based care that strives to understand what is most important to the patient.
Care will be delivered with respect for cultural differences and the diversity of human experience.
Cross train to all clerical operations and be prepared to work in other areas as needed.
Demonstrates a commitment to the organization through ongoing participation at clinic based meetings.
Maintain adequate level of supplies and maintain work and patients’ areas as necessary to facilitate clean, smooth operations.
Answer and place telephone calls as they relate to job duties; taking accurate messages from patients for providers.
Use quality measures to improve performance and accountability for patient outcomes, patient experiences and safe delivery of care.
Function effectively within inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Participate in the activities of an interdisciplinary care team that takes collective responsibility for proactively supporting patient’s unity of body, mind and spirit.
Contributes to continuous process improvement by taking an active role in patient experience and satisfaction.
The expertise and experiences you’ll need to succeed :
Minimum qualifications :
Education: High School Diploma or GED
Experience: Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Patient Financial Services
Organization: AdventHealth Rocky Mountain
Shift: 1 - Day
Req ID: 23036579
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Job Schedule: Full-time
Pay Range: $17.36 - $27.77
Location: Denver, CO
Job ID: 23036579
Job Family: Patient Financial Services
Shift: 1 - Day