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AdventHealth Careers for Veterans PBX Operator
Denver, CO

Description

All the benefits and perks you need for you and your family:

  • Benefits from Day One 

  • Paid Days Off from Day One 

  • Student Loan Repayment Program 

  • Career Development  

  • Whole Person Wellbeing Resources 

**Our promise to you: **  

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.  

Schedule: Part-time Shift:  Day

Location: 2325 S Downing St Denver, Colorado 80210

The role you'll contribute:

Operates switchboard or telephone console to route incoming calls and place outgoing calls. Monitors and initiates protocols for life safety alarms. Follows pre-established guidelines to perform job functions. Applies knowledge of commonly used terminology, concepts, practices, and procedures within the hospital.

The value you'll bring to the team:

  • Demonstrates the appropriate greeting when answering the telephone identifying the department and self to internal customers and correctly identifying facility name to external customers.

  • Overhead paging including all emergency overhead paging according to proper procedure.

  • Demonstrates that you pleasantly answer and accurately transfer all calls in a timely and confidential manner.

  • Consistently monitors and timely and accurately responds to all alarms by following proper procedures.

  • Implementing emergency procedures accurately and efficiently, documenting on an incident report all events that do not comply with the proper procedure.

  • Demonstrate the ability to provide general information using available resources.

  • Contribute to the accuracy of departmental directories and the on-call resources.

  • Alphabetizing incoming transcription reports in a timely and confidential manner.

  • Processing all medical records for physicians and delivering reports to physician offices in a confidential manner.

  • Utilizes all work time productively and efficiently without direct supervision.

Qualifications

The expertise and experiences you’ll need to succeed:

Required:

  • High School Diploma or GED

  • 1-year previous high volume telephone experience, 1-year previous customer service experience.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Operations

Organization: AdventHealth Porter

Schedule: Part-time

Shift: 1 - Day

Req ID: 23034028

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Job Snapshot

  • Job Schedule: 2325 S DOWNING ST

    Pay Range: $16.82 - $26.17

  • Location: Denver, CO

  • Job ID: 23034028

  • Job Family: Operations

  • Shift: 1 - Day

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