Description

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Days Off from Day One

• Student Loan Repayment Program

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Day

The role you’ll contribute:

Responsible for strategy, growth and development, operational oversight and all components of the Transfer Center throughout the AdventHealth continuum. This includes and is not limited to supporting evidence based clinical quality outcomes, legal and regulatory policies across all facilities, physician relations, endorsing Transfer Center value to statewide rural/community physicians, financial oversight, performance improvement and human resource management. In coordination with the Medical Director and other Senior Leaders, the Transfer Center Director will help further define and execute innovative strategies to align with overall organizational goals. Provides leadership and subject matter expertise system wide to further enhance all regulatory and service excellence across the system. Responsible for a strong understanding, working and alignment with AdventHealth IT and Unified Communications teams to ensure all technical equipment has immediate support, redundancy, and call storage for risk/legal management. Critical responsibilities include achieving data driven outcomes by increasing efficiencies, increasing patient referrals to AdventHealth, reducing costs, and improving the provider and patient experience.

The value you’ll bring to the team:

• Acts as a subject matter expert with physician and nursing leaders across all sites, acute care providers, physician offices, and medical staff. Provides feedback and direction to the transfer coordinators.

• Provides leadership and mentorship for the Transfer Center team, while providing a climate which fosters associate engagement and professional development.

• Accountable for developing, monitoring, managing budget and forecast for Transfer Center.

• Promotes and supports major corporate initiatives within AdventHealth Strategic Framework.

• Maintains and improves Advent Connect Transfer Center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits, uses monthly dashboard and statistical analysis to drive process improvement.

• Accomplishes Advent Connect Transfer Center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures and strategically analyses staffing matrix.

• Maintains professional and technical knowledge by tracking emerging trends in transfer center operations management; attending educational workshops; reviewing professional publications establishing personal networks; benchmarking state of-the-art practices; participating in professional societies.

• Assures all calls taken at the transfer center remain quality focused. Quality focus being the foundations for all calls coming into and being placed by using efficiency, effectiveness and professionalism.

• Monitors, investigates and responds to all patient safety occurrences (Midas) in a thorough and timely fashion.

• Provides leadership and strategic direction for process improvement, quality and compliance working closely with and following AdventHealth’s Legal and Risk Management recommendations.

• Provides expertise in Epic Transfer Center platform for improved functionality and reporting.

• Performs case review when requested with recordings and timelines and reports to Medical Director and key stakeholders’ results of the review.

Qualifications

The expertise and experiences you’ll need to succeed :

Minimum qualifications :

• BSN

• Registered Nurse

• Certified Emergency Nursing Certification or Critical Care Registered Nurse Certification

Preferred qualifications:

• MSN

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Nursing

Organization: AdventHealth Porter

Schedule: Full-time

Shift: 1 - Day

Req ID: 23032264

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.