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Job Information

AdventHealth Registered Nurse Surgery Nurse Navigator in Hendersonville, North Carolina



AdventHealth Hendersonville

100 Hospital Drive Hendersonville NC 28792

Top Reasons To Work At AdventHealth Hendersonville

  • Community Involvement

  • Located in the beautiful mountains of Western North Carolina

  • Great Benefits

  • Co-Workers who feel like family

  • Faith based environment

Work Hours/Shift

You Will be Responsible For:

· Patient/support partner(s) and staff education: Promotes knowledge of surgical procedures and effects for patient, support partner(s), and care providers

Performance Criteria

o Meets with patient/support partner(s) prior to scheduled surgery to provide education on surgical procedure, post-operative expectations and care needs.

o Collaborates with direct care staff to provide ongoing education for surgical procedures, evidenced-based practice and/or research developments.

o Provides discharge teaching and arranges post-discharge care resources and supplies.

o Contacts patients/support partner(s) after discharge to follow up on any post-operative care needs.

o Collaborates with existing community organizations on educational initiatives.

· Quality Management: Educates and collaborates with multidisciplinary team to plan and participate in quality initiatives and research projects.

Performance Criteria

o Reviews patient information for pre-existing medical conditions and risk-factors.

o Serves as customer service advocate for patient and support partner(s).

o Consistently collaborates with physicians and multidisciplinary team to establish and oversee plan of care.

o Reviews physician and nurse documentation to ensure quality measures are achieved.

· Clinical Services: Serves as primary point of entry for providers and patients requiring navigation and coordination of care. Collaborates with patient to identify potential barriers to achieving post-surgical health goals.

Performance Criteria

o Reviews patient information to follow up on diagnostic tests and obtains results of previous tests as needed.

o Monitors patient’s progress through post-operative phase to ensure patient reaches post-operative goals.

o Collaborates with nursing care department(s) to confirm continuity of care during non-business hours.


· Community Outreach: Contributes to community programs and education pertaining to specific surgical services

Performance Criteria

o Maintains a working knowledge of the availability of community resources and financial services for providing clinical care and reducing barriers to care.

o Fosters supportive professional partnerships with community physicians.

o Participates in select community events to promote specific surgical programs at Park Ridge Health.

o Collaborates with community resources commonly used for post-operative care needs.


What You Will Need:

  • Masters degree in Nursing (or enrolled in a program)

  • Professional certification in specialty area by recognized national nursing organization within 1 year of hire required

  • Current AHA BLS certification required

  • Current RN licensure in the state of North Carolina required

  • ACLS and PALS preferred

  • At least 3 years of recent nursing experience in acute care nursing required

  • Recent inpatient acute care experience on a post-surgical unit preferred

Job Summary

The Surgical Nurse Navigator is a specialized health care professional who guides specific surgical patients through the healthcare system during and surrounding the time of surgery. The Navigator will focus on four areas of service: patient/support partner(s) and healthcare provider education, quality management, clinical services, and community outreach.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.