Job Information

AdventHealth Consumer Access Spec PRN in Lake Placid, Florida

Description

All the benefits and perks you need for you and your family:

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: PRN - Training is 2 weeks virtual at our main Sebring facility with corporate Mon-Fri 7:45am-4:30p

Shift : Days

Location: 1210 US 27 North Lake Placid, Florida 33852

The community you’ll be caring for: AdventHealth Lake Placid

  • Faith Based & Mission driven Facility

  • Largest Employer in the County

  • Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park

  • Close knit community with a home town family feel

  • 2 hours to just about any beach on either Coast

  • Local arts scene from museums and theaters to festivals and galleries

  • Local restaurants with the authentic taste of Florida

  • Near 100+ clear, freshwater lakes. Ideal for swimming, boating and fishing

  • Beautiful agriculture and farmland

  • Sebring is known for motorsports and home to the famous Sebring International Raceway

  • Nature and hiking trails

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team:

  • Completes Medicare Secondary Payer Questionnaire for Medicare beneficiaries

  • Properly identifies patients, ensures armband accuracy, inputs demographics information, and secures the required forms to ensure compliance with regulatory policies

  • Ensures patient accounts are assigned the appropriate payor plans

  • Ensures all financial assessments, eligibility, and benefits are updated and thorough to support post care financial needs. Uses utmost caution that obtained benefits, authorizations, and pre-certifications are correct and as accurate as possible to avoid rejections and/or denials. Maintains a current and thorough knowledge of utilizing online eligibility pre[1]certification tools made available

  • Delivers excellent customer service by contacting patients to inform them of authorization delays 48 hours prior to their date of service and answers all questions and concerns patients may have regarding authorization status

Qualifications

The expertise and experiences you’ll need to succeed:

  • High School Grad or Equivalent

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Sebring Wauchula Lake Placid

Schedule: 1 - Day

Shift: AdventHealth Lake Placid

Req ID: 22026114

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.