AdventHealth Clinical Liaison Full Time Days- RN or RRT/CRT in Land O' Lakes, Florida
"Clinical Liaison" AdventHealth SC Connerton
Location Address: 9441 Health Center Drive Land O' Lakes, Florida 34637
Top Reasons To Work At AdventHealth SC Connerton
Specialty hospital for medically complex patients
Pulmonary and Vapotherm Center of Excellence
Staff consists of all Registered Respiratory Therapist, 65% BSN or above RN’s, Current staff certifications include CCRN, PCCN, CNML, WCNC, NEA-BC, and RN-BC
Onsite BSN completion program partnership with South University with staff discounted rate
Simulation Lab and Clinical Transition Pilot Program
Full Time Days
You Will Be Responsible For:
Meets targeted number of tours for families and referral sources per week.
Coordinate/host a minimum of one onsite annual educational program per year for care of providers in market region on an LTAC related topic
Works continually to maintain relationships with all referral sources
Out of office contact goal is an average of 8 face to face calls per day
Participates in community activities including Trade Shows
At least one per quarter
Timely response to referrals
Responds to calls for assessments within one hour of call
Works cooperatively with DBD and Admissions coordinator to determine the patients appropriate for admission to the LTAC
Goals met for predetermined monthly census
Works well with all LTAC departments to the benefit of patients and their families
Participates in interdisciplinary collaboration for plan of care for patients and families
Displays a customer service attitude toward patients, visitors, staff members and referral sources at all times
Demonstrates a supportive learning attitude
Open to change
Sensitive to department and hospital-wide needs
Demonstrates respect for the diversity of other team members
Follows Florida Hospital attendance policy
Is prompt and on time for meetings and educational programs
Maintain high level of fiscal responsibility, always staying within budget for all expenses
Timely and accurate reporting of expenses
Keeps up to date records for attendees at events
Timely and accurate expense reporting
Submits expense reports with receipts as well as mileage for reimbursement
Timely and accurate reporting
Reports accidents and injuries promptly
Timely and accurate reporting
Adheres to Florida Hospital compliance program and policies for all marketing activities
Upon request for admission by referring hospitals, timely complete assessments and paperwork to achieve targeted # of admissions per referral facility
Meets predetermined # of educational presentations, in-services, and educational activities to key referral sources in territory/quarter
Meets budget for facility as set forth in CON
Obtains accurate pre-admission assessment with relevant data
Patient admitted matches assessment
Attends professional seminar or CEU related to a sales/marketing topic
Participates in development of strategic marketing plan and development of marketing material
Participates in development of program that complements LTACH length of stay needs
16 hours of community volunteer hours per year
Uses skill in improvising
Is clever in devising fresh approaches to problem solving
Demonstrates patient/customer focused, compassionate behavior.
Uses empathic listening to patient/customer and family.
Does what is best for the patient/customer
Makes improvements by introducing something new.
Is a creative risk taker
Cooperates and collaborates with team members and others.
Achieves consensus/agrees to proceed with no hidden reservation.
Models a synergistic approach with staff and others.
Takes responsibility for decisions, actions and results.
Delivers on commitments
Practices financial responsibility.
Plans proactively for success
Is energetic and energizing.
Embraces cultural change.
Is enthusiastic and committed
Complies with the Employee Code of Conduct.
Demonstrates compliance with all federal, state and local laws; rules and government.
Verbalizes understanding of reporting process of any actual or perceived violation
Recognizes incidents as defined and described in the Hospital’s Institutional Policies and Procedures
Understands the method and reasoning for reporting incidents.
Demonstrates ability to complete the Hospital’s Incident Report Form.
Assists others in recognizing and reducing risk within the department or other areas of the Hospital
Follows hospital and departmental Safety policies and procedures.
Wears nametag identification and is aware of role in minimizing Security incidents.
Demonstrates knowledge of role in Hazardous Materials and Waste Program, including procedures to follow in case of spill.
Demonstrates knowledge of role in the Life Safety Program and participates in Fire Drills as appropriate.
Demonstrates knowledge of role in Emergency Preparedness Program, participates in Disaster Drills as appropriate.
Demonstrates knowledge of role in the Medical Equipment Program and how to report malfunctioning equipment
Demonstrates knowledge of role in the Utility Systems Program and the department(s) response to utility failure.
Follows hospital and departmental Infection Control policies and procedures.
Participates in Quality Improvement activities to improve processes and patient care.
Implements actions, as appropriate, recommended by Quality Improvement Teams and the hospital wide Quality Coordinating Council.
Demonstrates effective communication skills with all team members, patients and families.
Maintains satisfactory participation and attendance at required and non-required meetings and staff development programs.
Promotes evidence of adherence to the hospital confidentiality policy.
What You Will Need:
Ability to analyze med par data to develop action plan for increasing referrals.
Management of territory to achieve assigned goals for territory growth.
Understanding and implementation of the sales call model: precall planning, feature/benefit selling, uncovering objections, overcoming objections, closing
Demonstrated ability to present pertinent information to the different groups who will be involved in referral process: physicians, nurses, case managers, hospital administrators, social workers, families and patients.
Professional appearance and demeanor at all times.
Ability to submit required paperwork in a complete and timely manner .
Graduate of an accredited School of Nursing, or
Graduate of an accredited Institution with a degree in Respiratory Therapy
Experience within critical care, trauma or other specialty
Valid Driver’s License
Proof of Insurance, and
a. Current license of Registered Nurse or Licensed Practice Nurse in Florida, or
b. Licensure from another State with verification of application and eligibility for Florida licensure by endorsement, or
c. Current AS degree in Respiratory Therapy
d. Current Florida Respiratory Therapy Licensure
The Clinical Liaison assesses the clinical status of patient referrals, evaluates patient needs, serves as an education resource for the hospitals and healthcare professionals, and assists the referring and accepting institutions in addressing needs of specific patients. The clinical liaison is responsible for the relationship building in their territory in order to meet census goals. Sales techniques as cold calling and contact planning will be utilized. Monitoring activity through call logs (activity logs) and profiling of customers is key for this position.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.