Description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Shift :

Location:

The role you’ll contribute:

Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.

Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.

The value you’ll bring to the team:

QUALITY

• Maintain an accuracy rate within the departmental guidelines.

• Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.

SERVICE

• Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data. Work daily reports as assigned.

• Train in other Patient Access areas.

COST

• Collects patient portion from patients prior to or at time of service (following MSE).

• A referral to a financial counselor will be initiated if the patient cannot pay the amount due

Qualifications

The expertise and experiences you’ll need to succeed:

Required:

• Education: High School Diploma or GED

• Experience: Office experience in a healthcare environment

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Littleton

Schedule: Per Diem

Shift: 1 - Day

Req ID: 23029367

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.