Job Information

AdventHealth Process Improvement Specialist FT Day Shift in Maitland, Florida


Process Improvement Specialist II - AdventHealth

Location Address: 2600 Westhall Lane, Maitland, FL, 32751

Top Reasons to work at AdventHealth Centra Care

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.

  • Fulfilling work with people who treat you like family.

  • Excellent benefits, market-driven wages and career development opportunities.

  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.

  • Opportunities for advancement as we expand our network across the nation.

Work Hours/Shift:

  • Full Time Day Shift

You Will Be Responsible For:

Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.

  • Serves as a change agent and process facilitator for tactical improvement initiatives.

  • Conducts analysis, documents process, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.

  • Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.

  • Prioritize and manage multiple competing projects, deadlines, and customer relationships.

  • Maintains accurate documentation and status of project timeline and keep team stakeholders and executive leadership informed of project status. Proactively identify potential project risks and take steps to mitigate them.

  • Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Travels between local locations as required for meetings & observations.


What You Will Need:

  • Bachelor's degree with four or more years of relevant experience, or

  • Master's degree with two or more years of relevant experience in Engineering, Healthcare, Business, or related field

  • Proven experience leading process improvement projects, preferably in a complex organizational environment

  • Lean Manufacturing/Lean Six Sigma Green Belt or other equivalent quality certification (Preferred)

  • Solid understanding and application of data collection/analysis tools & methodologies

  • Well-versed in process mapping, root cause analysis, statistical controls

Job Summary:

The Process Improvement Specialist II position is responsible for independently scoping and leading the successful management and execution of tactical improvement initiatives. The candidate is expected at a minimum to be well-versed with the concepts, principles, and theories behind continuous process improvement and total quality management. A qualified candidate must be able to prioritize and manage multiple competing projects, deadlines, and customer relationships, while interacting effectively with stakeholders at all organizational levels, including senior executives & physicians, to affect change within the organization. A successful candidate should be able to transfer clients’ perceptions of problems into viable solutions and actionable items, utilizing diplomacy and flexibility in response to clients’ changing concerns, while maintaining oversight of cost, schedule, and quality to ensure that critical milestones and deliverables are completed in a timely manner. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Quality/Clinical Effectiveness

Organization: AdventHealth Centra Care

Schedule: Full-time

Shift: 1 - Day

Travel: ADH Centra Care Corp Office

Req ID: 21040010

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.