AdventHealth Careers for Veterans

Job Information

AdventHealth Program Manager – Diversity & Inclusion – Culture & Engagement – Maitland in Maitland, Florida


Program Manager – Diversity & Inclusion – Culture & Engagement – Maitland

AdventHealth Maitland seeks to hire Program Manager – Diversity & Inclusion who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Established in 1908, AdventHealth is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The Maitland Office Plaza houses our highly skilled teams that support our hospital system including Marketing, Patient Financial Services, Revenue Management, the Credit Union and Human Resources. The Trickel Building, a two-story office structure, creates an atmosphere of health and healing, with a healthy-style café and quaint chapel. The main lobby is filled with lush greenery and a light trickle of water, creating a holistic environment.

Work Hours/Shifts:

8a-5p; M-F

Job Summary:

The Program Manager of Diversity & Inclusion develops and executes a strategy that ensures diversity and inclusion are part of the fabric of the organization through our values and mission. Responsible for the co-development, implementation, and evaluation of Diversity programs, financial management including strategic planning, budgetary oversight, and forecasting. Responsible for representing our diversity and inclusion efforts extending into the community. Assists the Director of Culture Sustainment, Diversity & Engagement in delivering on the budget requirements and key strategy deliverables to the Executive Senior Leadership Team. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Excellent analytical and problem-solving skills

  • Ability to work in a matrix-management environment to achieve organizational goals

  • Excellent written and verbal communication skills

  • Proficient use of Microsoft Outlook, Word, Excel, PowerPoint

  • Detail-oriented, excellent planning/facilitation skills

  • Ability to train and educate others

  • Superior organization skills

  • Strong project management skills with ability to manage multiple projects simultaneously

  • Adept at establishing partnerships and building relationships

  • Ability to think strategically and develop practical solutions

  • Able to positively influence others to gain acceptance for diversity and inclusion programs and processes

  • Possess strong curriculum skills necessary in the co-design and implementation of diversity and inclusion programs

  • Bachelor’s Degree in Human Resources, Organizational Psychology, Business Management or related fields

  • Three years of progressive experience working in Human Resources, Education, OE field or related field

  • Master's degree in related field (Preferred)

  • Three years of experience in diversity and inclusion or related field (Preferred)

  • Two years progressive experience leading teams to high performance (Preferred)

Licensure, Certification, or Registration Required:

  • N/A

Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.

  • Demonstrates, through behavior, AdventHealth Orlando’s service standards.

  • Develops and executes the development and execution of a diversity and inclusion strategy that aligns to the organization's objectives.

Establish and foster relationships with internal partners and external organizations to develop, advocate, and implement diversity and inclusion strategies and deliverables.

  • Collaborate with Human Resources team to facilitate and monitor the employment, retention, and unbiased progression of a diverse workforce.

  • Serve as performance/relationship management consultant to create awareness and educate leaders across organization on diversity and inclusion best practices and effective implementation as part of our culture.

  • Partner with AHS Corporate Leadership to ensure cycles of improvement and enhance diversity and inclusion tools, processes and information being disseminated to leaders.

  • Monitor trends and assure relevance of diversity practices and educational offerings.

  • Prepare and maintain reports and trends of Diversity and Inclusion accountabilities and metrics.

  • Assist in benchmarking and communicating diversity and inclusion industry trends and best practices.

  • Provides leadership for all diversity related events.

  • Serves as a mentor, role model, community advocate by providing counsel, resources in the areas of networking, nurturing, and service to AdventHealth and the community through involvement, collaboration, and hosting diversity-related events.

  • Completes assessments and reassessments, including pain scale, response to medication / interventions. Assesses for and intervenes when abuse or neglect suspected.

  • Performs treatments and administers medications. Anticipates needs and plan of care and responds appropriately. Functions appropriately in clinical emergencies. Interprets and verifies physician’s orders correctly. Assesses and interprets data relative to patient age (all age groups) and takes appropriate action. Investigates concerns or challenges and offers suggestions for improvement / correction. Identifies patient teaching needs and utilizes opportunities for teaching. Provides thorough and concise discharge instructions.

  • Supports performance improvement initiatives and Clinical Best Practice / Core measures initiatives (ACS, CAP, Brain Attack, etc.)

  • Follows CDC isolation guidelines, demonstrates appropriate use of PPE, performs handwashing according to policy and enforces infection prevention and safety regulations.

  • Is a customer service champion as demonstrated by AIDET, keeping patients informed, providing information and updates to patients, apologizing for waits, demonstrating caring, compassion, & concern, demonstrating a sense of urgency, advocating for pain management, and ensuring that patients can get help at any time. Performs hourly rounding on patients to keep them informed and to ensure that the patients have call bells, pillows, blankets as needed, that care givers names are on the boards (applicable campuses), and that patient and family needs are exceeded.

  • May perform waived and/or non-waived Point of Care Testing. If performing non-waived Point of Care Testing, as defined in AHCA rule 59A-7.034, must have approved competency and documented proof (copy of either diploma or transcript, at the highest level of academic achievement) at the time of AdventHealthnon-waived Point of Care training.

  • Performs other duties as assigned or directed to ensure the smooth operation of the department or unit.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Program Manager opportunity with AdventHealth Maitland and apply online today.

Job Keywords:

Program Manager – Diversity & Inclusion, Culture & Engagement, Maitland

Job: Human Resources

Primary Location: US-FL-Maitland

Position Location Maitland

Organization AdventHealth Central Florida

Schedule Full-time

Shift Day

Job Level Team Leader

Education Level Bachelor's Degree

Travel No

Job Posting Sep 5, 2019, 8:12:01 AM

Req ID: 280251

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.