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AdventHealth Risk Management Coordinator in Maitland, Florida


Risk Management Coordinator - AdventHealth East Orlando

Location Address: 7727 lake Underhill Rd, Orlando, FL 32822

Top Reasons to work at AdventHealth East Orlando

  • AdventHealth East Orlando, a 265-bed community hospital, has been serving East Orlando residents since 1941 as an innovative local leader that fills a vital need in a fast-growing area

  • A recent 200,000 square-foot expansion project upgraded the hospital to 265 beds, with a spacious patient tower and 80 new private rooms designed to enhance the holistic care experience

  • Annual number of emergency cases: 89,018

Work Hours/Shift:

  • Full Time/M-F 8am-5pm

You Will Be Responsible For:

  • Serves as a resource to hospital administration, other employees, and physicians on Risk Management/legal/ethical issues, including off-hour and holiday coverage as needed.

  • Reviews, investigates and processes internal event report system for assigned area in compliance with Florida Statute 395.0197.

  • Monitors, analyzes, and reports aggregated event report data to the Risk Management Director and assigned hospital leaders with a focus on risk exposures for trends or patterns.

  • Manages the identification, investigation, resolution and prevention of patient care-related grievances per established patient grievance protocol in compliance with the Centers for Medicare and Medicaid Services (CMS).

  • Performs as the facilitator at patient/family conferences with physicians and other hospital staff to assist in conflict resolution.

  • Facilitates the processing of Sentinel Events through the Root Cause Analysis process. Compiles and reports risk reduction strategies appropriately in an effort to prevent similar occurrences.


What You Will Need:

  • Registered Nurse, Respiratory Therapist or other clinical professional

  • 3 years of clinical experience in a healthcare-related field

  • OR Minimum of three years of experience in risk management or claims field

  • Bachelor’s degree in healthcare-related field (Preferred)

  • Current valid State of Florida license as a Health Care Risk Manager (Preferred)

  • Current valid State of Florida license as a Registered Nurse (Preferred)

Job Summary:

The Risk Management Coordinator (RMC) is responsible for identifying and reducing risks to AdventHealth (AH), its physicians, staff, visitors and patients. The RMC ensures all Risk Management activities, including the internal event report system and patient grievance process are in compliance with FL State Statute 395.0197. The RMC facilitates the Sentinel Event process. The RMC facilitates regulatory surveys and/or legal investigations as they pertain to complaints against AH. The RMC identifies potential compensatory events and works collaboratively with claims management coordinators to prevent litigation.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.