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AdventHealth Risk Management & Patient Safety Coordinator in Maitland, Florida


Risk Management and Patient Safety Coordinator - AdventHealth Medical Group

Location Address: 2600 Westhall, Maitland, FL

Top Reasons to work at AdventHealth Medical Group

  • Faith based & mission driven organization

  • Central Florida’s premier multi-specialty medical group

  • Comprehensive Employee Benefits such as Educational Reimbursement

  • CREATION Health employee wellness and lifestyle programs

  • Positive working climate to support a work life balance

Work Hours/Shift: FT/Days

You Will Be Responsible For:

  • Responsible for review, investigation, and processing of Quality-Related events in the internal event report system for assigned area and identification of adverse events for purpose of reporting to the Department of Health in compliance with Florida Statutes.

  • Manages the identification, investigation, and resolution of patient care related grievances per established patient grievance protocol.

  • Investigates and reports to the Director of Risk Management any occurrence which has the potential to give rise to a claim, per established protocol.

  • Facilitates the processing of significant events and Root Cause Analysis process.

  • Analyzes significant events for development of appropriate Risk Reduction Strategies in an effort to prevent similar occurrences.

  • Participates directly in the development of evidence-based education for employees and/or providers on pertinent Risk Management and patient safety issues as identified through tracking and trending of events and as a result of root cause analysis.

  • Ensures Patient Safety and Risk Management activities and processes are in compliance with Patient Safety and Quality Improvement Act.

  • Utilizes knowledge of evidence-based practices and literature to develop and implement provider-based initiatives that support the Patient Safety Plan, including Executive Rounding, and Citizenship.

  • Collaborates with PQ/PI, Compliance and Quality Improvement and Clinical Excellence Team to guide and implement risk reduction strategies and physician related quality improvement processes consistent with established safety principles.

  • Participate in assigned medical group committees related to safety and quality of clinical care and patient experience.


What You Will Need:

  • Bachelor's degree in a Clinical, or Healthcare Services Administration related field

  • Understand medical technology, terminology medical procedures/treatments, their usual risks, and expected outcomes

  • Ability to build relationships, understand conflict resolution, and grievance management techniques

  • Ability to prioritize a diverse workload and possess the ability to work under pressure and deadlines

  • Possesses strong knowledge of Federal Legislation and State Statutes relevant to Risk Management and Patient Safety activities (i.e. PSQIA)

  • Ability to research, prepare comprehensive reports, and recommend and implement successful strategies

  • Prefer Hospital and/or Medical Group knowledge

  • Prefer proficiency in Cerner, Athena, and Risk Management Software

  • Prefer Patient Safety training or Certificate

  • Prefer Successful completion of approved Risk Management Course

Job Summary:

The Risk Management and Patient Safety Coordinator (RMPSC) under the direction of the Director of Risk Management is responsible for reviewing, identifying, and reducing risks to AdventHealth Medical Group (AHMG), its providers, staff, patients, and visitors. The RMPSC will identify and report potential adverse and compensatory events to the Director of Risk Management. The RMPSC will participate in the implementation and coordination of assigned key Patient Safety initiatives and identified risk reduction strategies. The RMPSC assists and collaborates with the operational directors and other AdventHealth teams to improve identified patient safety and quality issues that facilitate improvement of patient outcomes in the medical group. The RMPSC has knowledge of rules and regulations for compliance with the Patient Safety and Quality Improvement Act. Participating in outstanding customer service and accepting responsibility in maintaining relationships that are equally respectful to all.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.