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AdventHealth Front Office Assistant Physician’s Office AdventHealth Medical Group FT Days Ocala in Ocala, Florida

DescriptionFront Office Assistant Physician’s Office AdventHealth Medical Group FT Days Ocala   Location Address- Ocala, FL   Top Reasons to Work at AdventHealth Medical Group West Florida   Rollover PDO with service year increases in accrual Comprehensive benefits package; including tuition reimbursement and matching 403b plan Patient facing positions receiving company paid initial sets of scrubs Company Discount programs Growing Organization      Work Hours/Shift:   Full Time/Days   You Will Be Responsible For:   Provides back up to all front office positions; check in, check out, and medical recordsProvides data and assistance to Practice Manager / Office Coordinator as requiredCommunicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possibleSets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messagesMaintains correspondence, including: progress notes and new patient packetsUpdates referring physician database when necessaryAssesses new patient files waiting to be seen and appropriately handles old patient filesAssembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followedVerifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information    into system as required Constructs insurance copies for proper insurance verification with new patients as requestedAssists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entityEnters charges for daily reconciliationHandles patient concerns or refers to administration appropriately

QualificationsWhat You Will Need:   High School diploma/equivalentPrevious customer service experienceMedical office or medical call setting experience preferred     Job Summary:   Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.