Description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift :

The community you’ll be caring for:

Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values

The role you’ll contribute:

The Admissions Specialist conducts the cultivation, evaluation, and admissions processes for students at AHU. The Admissions Specialist makes sure these processes run smoothly and efficiently for leads, applicants, current students, department chairs, faculty, staff, and other stakeholders. The Admissions Specialist is charged with upholding policy and procedure set by the Admissions Department, University, and its committees. The Admissions Specialist actively exemplifies outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Responsible for efficient execution of the cultivation, evaluation, and admissions processes for students at AHU

• Own and document the communication process (email, text, phone) in the CRM for lead, applicant, and admission cultivation, using best practices for the frequency, accuracy, and tone of information shared

• Collaborate with the Data Processing Specialists to ensure timely turnaround of document processing to complete applicant files

• Coordinate with the Student Experience Managers to ensure a smooth transition for accepted students

• Regularly reports to the Director of Admissions on the status of meeting established benchmarks and KPIs

• Collaborate with the Financial Services, Student Experience, and the Office of the Registrar teams to ensure a smooth student journey

• Prepare regular reports on the admission status and characteristics of the incoming cohorts of students utilizing the CRM and SIS

• Assist other University personnel with data collection and problem solving

• Additional duties as assigned by the Executive Director of Academic Operations or SVP of Operational Strategy & Learning

Qualifications

The expertise and experiences you'll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED :

• Associate Degree in Business, Psychology, or other related field

• Must possess a general knowledge of the higher education admissions processes and customer service and communication strategies

Education AND EXPERIENCE Preferred :

• Bachelor’s Degree in Higher Education or related field

One or more years of higher education admissions experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Staff

Organization: AdventHealth University

Schedule: Full-time

Shift: 1 - Day

Req ID: 23021553

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.