Clinical Expeditor – AdventHealth Orlando
601 E. Rollins Street
Orlando, FL 32803
Top Reasons to work at AdventHealth - Orlando
Located on a lush tropical campus, our flagship hospital, 1,368 bed AdventHealth Orlando serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatient and 125,000 outpatient each year
Work Hours/Shift: Full Time
The Clinical Expeditor plays a pivotal role to decrease barriers, improve patient access and enhance quality of care for Central Florida Division acute care services, using clinical expertise, leadership, organizational awareness, and critical thinking skills. The Clinical Expeditor collaborates and provides support to other healthcare providers, patients, physicians, and care programs across acute care services. Personal and professional development is an expectation of the role to ensure consistent application of procedures, patient flow processes, and optimal communication. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
What You Will Need:
You Will Be Responsible For:
Demonstrates through behavior AdventHealth’s core Values of Keep Me Safe, Love Me, Make it Easy, and Own It.
Expedites, prioritizes, synchronizes and mediates clinical issues in real time. Removes barriers to discharge and addresses delays in care.
Triages alerts and situational awareness via investigation per the electronic medical record and additional clinical resources.
Manages deviations from patient care pathways; resolves bottlenecks and variation in service level agreements. Optimizes communication and prioritization with support services and a variety of clinical departments.
Provides leadership and works with Command Center colleagues to address patient flow issues.
Anticipates and determines strategies for long length of stay or complex discharge patients in concert with Case Management.
Collaborates with Command Center operations and acute care leadership to identify process improvement strategies, reduce patient length of stay (LOS), trend delays, support quality initiatives and enhance patient safety.
Defines patient activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrative team to mitigate over capacity situations.
Develops strategies to manage surge in patient volumes.
Develops quality and performance criteria and metrics for specific departmental initiatives in collaboration with Command Center leadership.
Addresses conditional discharges orders.
Liaises with Command Center staff and providers regarding clinical priorities and synchronization based on system needs.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Patient Financial Services
Organization: AdventHealth Orlando
Shift: 1 - Day
Travel: AdventHealth Orl Support
Req ID: 21030312
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.