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AdventHealth Careers for VeteransConsumer Acc Sys SME Analys
Orlando, FL

All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Student Loan Repayment Program

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

  • Pet Insurance*

  • Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Schedule: Full Time

Shift : Monday - Friday 8:30am - 5:00pm, but must be flexible to adjust, as needed.

Location: 601 EAST ROLLINS STREET, Orlando, 32803

  • Faith based & mission driven organization

  • Central Florida’s premier multi-specialty medical group

  • Comprehensive Employee Benefits such as Educational Reimbursement

  • CREATION Health employee wellness and lifestyle programs

  • Positive working climate to support a work life balance

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

The Consumer Access and System Subject Matter Expert ("SME") Analyst supports the operations of the Divisional market Consumer Access teams by acting as an intermediary between Revenue Cycle teams and support teams to help translate Revenue Cycle operational needs and evaluate feasibility of performance success for all AdventHealth acute operations. The Consumer Access and System SME Analyst performs as a subject matter expert of all Revenue Cycle Systems, specialized in Consumer Access processes through comprehensive understanding of Revenue Cycle operational workflows combined with an understanding of technical capabilities. This role involves extensive collaboration with other Process Improvement and Business Support functional areas, including but not limited to Processes, Analytics, Quality, Education, and Project Management teams. The Consumer Access and System SMEs Analyst will adhere to AdventHealth Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.

Knowledge of system testing and quality assurance methodologies

• Technical knowledge of current software solutions including report development

• Ability to research and communicate complex interpreted data



• High School Education or GED

• One year of Hospital Revenue Cycle related experience


• Associate degree in business administration or related field

• Two years of Hospital Revenue Cycle related experience

• Previous experience in a related Revenue Cycle Quality or Education role

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Financial Services

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 24023888

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Job Snapshot

  • Facility: AdventHealth Central Florida

  • Job Schedule: Full-time

    Pay Range: $25.41 - $38.12

  • Location: Orlando, FL

  • Job ID: 24023888

  • Job Family: Patient Financial Services

  • Shift: 1 - Day

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