Description

Design Manager at AdventHealth Orlando Florida

All the benefits and perks you need for you and your family:

· Paid Parental Leave

· Pet Insurance

· Benefits from Day One

· Student Loan Repayment Program & Debt-free Education

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Location: AdventHealth Orlando – 601 East Rollins Street, Orlando, FL 32803

Schedule: Full time

Shift : Monday - Friday (9:00am - 5:00pm) - Hybrid

The community you’ll be caring for:

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando serves as the major tertiary facility for much of the Southeast, the Caribbean and South America

• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country

• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year

The role you’ll contribute:

The Design Manager is responsible for leading Design Thinking efforts to ensure effective facilitation of consumer experience design solutions are identified. The Design Manager will utilize a human-centered, design-based approach when coordinating all Design sessions. The Design Manager will work closely with other members of the team to ensure the overall success of consumer experience strategies at AdventHealth Central Florida Division.

The value you’ll bring to the team:

• Participate in the initial and ongoing development of guiding principles, internal philosophy on strategies for Consumer Experience to ensure success.

• As requested by the Director, Strategy & Design, participate in formal and informal presentations across the company (executives to front line staff) on design thinking, innovation and like topics.

• Provide inspiring leadership and cultivate a learning, creative and highly productive work environment.

• Provide data and/or reports to leadership as requested to research effectiveness of projects.

• Ensure solutions are co-created within parameters established by the Director of Strategy & Design.

• Work closely with leadership to ensure an inspiring, open and productive environment for AdventHealth executives and teams that participate in labs/events/tours at the Corporate Innovation Lab.

Qualifications

The expertise and experiences you'll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED :

• Bachelor’s degree in Business, Communications, Design Thinking, Human Centered Design, Innovation, Sociology, Psychology or like degree

• Experience facilitating design labs to co-create solutions to complex problems/possibilities

• 3+ years experience in immersive, human-centered design in a professional setting

• Experience leading design teams

• Experience working with executive leadership

• Portfolio demonstrating ability to manage design projects and lead design teams

• Design Project Portfolio demonstrating robust design thinking methodology including visual story-boarding expertise, robust design research methodology and development of high-fidelity prototypes

EDUCATION AND EXPERIENCE PREFERRED :

• Experience in consumer product or service design

• Experience in a leadership role in user experience

• Master’s in Design Thinking, Human Centered Design, Innovation, or like degree

• 5+ years of experience in a design and/or innovation lab

• Experience in healthcare

• Experience planning and executing a design and/or innovation center from the ground up

• Received education/training from IDEO and/or the Stanford’s D school

• Invited presenter on innovation and/or design thinking at local or regional society/industry meetings

• Experience in improvisation

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Operations

Organization: AdventHealth Orlando

Schedule: Full-time

Shift: 1 - Day

Req ID: 23029310

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.