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AdventHealth Front Desk Supervisor Gynecologic Oncology in Orlando, Florida



Front Desk Supervisor - AdventHealth Medical Group Gynecologic Oncology

Location Address: 2501 N Orange Ave Ste. 786, Orlando, FL 32804

Top Reasons To Work At AdventHealth Medical Group

  • Faith based & mission driven organization
  • Central Florida’s premier multi-specialty medical group
  • Comprehensive Employee Benefits such as Educational Reimbursement
  • CREATION Health employee wellness and lifestyle programs
  • Positive working climate to support a work life balance

Work Hours/Shift:

  • Full Time / Day

You Will Be Responsible For:

  • Oversees the file clerk(s), receptionist(s), referral coordinator(s) and appointment scheduler(s).
  • Keeps all front office staff up to date on any insurance changes or policy changes.
  • Creates the monthly schedule for all front office staff ensuring full coverage. This must be done by the third week of each month and given to the Office Manager/Staff, then posted.
  • Secures coverage for front desk in the event of vacations.
  • Assumes responsibility or assigns other staff to cover duties of absent front desk staff.
  • Ensures that daily charges are entered in the absence of Data/Charge Entry staff.


What You Will Need:

  • High school graduate or equivalent.
  • One year of ICD-9 and CPT-4 coding experience preferred.
  • Experience with computers required.
  • Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
  • Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements

Job Summary:

The Front Desk Supervisor is responsible for overseeing the greeting, instructing, directing and scheduling of patients and visitors. Serves as liaison between patient and medical support staff.

*If working in a Patient Centered Medical Home (PCMH) Practice, the following additional standards apply:

Our team continuously works with the quality team and practice coaches to implement and maintain NCQA/PCMH standards.

  • Participates in educational sessions to improve skills as appropriate
  • Participates in the collection of quality data
  • Assists clinical staff providers with providing patients with outside resources and materials
  • Assists in identifying and documenting cultural and linguistic needs of patients
  • Assists in identifying and documenting advanced directives
  • Assists clinical staff and providers with obtaining ER and Hospital information
  • Assists in arranging follow up appointments as indicated by clinical staff and providers

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Physician Services

Organization: AdventHealth Medical Group Central FL

Schedule: Full-time

Shift: 1 - Day

Travel: No

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.