AdventHealth Practice Administrator FT Days North Pinellas Area in Palm Harbor, Florida
Practice Administrator AdventHealth Medical Group West Florida
North Pinellas Area
Top Reasons to Work at AdventHealth Medical Group West Florida
Rollover PDO with service year increases in accrual
Comprehensive benefits package; including tuition reimbursement and matching 403b plan
Patient facing positions receiving company paid initial sets of scrubs
Company Discount programs
You Will Be Responsible For:
Promotes the philosophy, mission and vision of Florida Hospital and Adventist Health system to employees, patients, and other contacts outside the facility.
Provides for a safe and complete environment for the delivery of patient care through operational processes and protocols, practice rounds, inventory control, and equipment checks. Corrects any known deficiencies.
Maintains effective relationship and open communication with patients, families, management, staff, contractors’ insurance companies and the outside community.
Manages all staff within the assigned practices. Acts as a liaison between support staff and physicians.
Motivates staff and organizes day-to-day activity of department. Ensures scheduling of staff to promote provider productivity as well as to promote high clinical quality, high service quality, operational and financial viability, and to ensure appropriate patient access to practice
Exercises a high degree of initiative, judgment, discretion and decision-making to achieve organization objectives.
Coordinate/assist in specific functions and activities of assigned practices – including IT, accounting, HR, payroll, materials management, engineering and other support services.
Holds staff meetings at least once per month to keep employees informed of developments.
Works with Providers and staff to ensure schedules are maximized for efficiencies and physician productivity on a daily basis
Works with the Manager of Revenue Cycle Management to ensure practice reimbursement for his/her respective practice is appropriate.
Manages the point-of-service collection function in the practice and meets thresholds set by management.
Ensures that all charges are captured and entered within the timelines established by management.
Ensures that all tasks are addressed and worked based upon the turn-around guidelines established by management including but not limited to those associated with the revenue cycle and the EHR.
Responsible for recruitment, selection, orientation, evaluation of staff and dismissal, with the exception of employed physicians. Works with Director of Operations and Shared Services on the corrective action process and dismissal of staff.
Hires new staff and ensures effective orientation is received by new employees.
Supports and participates in marketing initiatives for practices within his/her responsibility, in collaboration with marketing departments and the management team.
Assists with annual budget process for assigned practices, as appropriate.
Reviews monthly financial performance for assigned practices and makes recommendations for improvements to their respective Director and physicians/providers.
Keeps abreast of changes within the organization and implements procedures, policies and practices as needed in assigned practices.
Assures medical records are maintained with respect to patient confidentiality, security, completeness and timeliness. Assures practices follow HIPAA and security regulations.
Evaluates and recommends facility utilization and improvement, including construction and renovation to the Director of Operations.
Assures staff is scheduled to provide adequate coverage during all hours of operation using flexible staffing when appropriate.
Ensures accurate time and attendance records are kept and reported in a timely manner.
Uses progressive coaching and counseling to develop or discipline employees as necessary.
Conducts monthly meetings with physician to discuss clinic operations, financial performance, needs, etc.
Researches and prepares reports, presentations as needed.
Demonstrates a positive customer service attitude/behavior. Reacts in a timely manner to resolve patient complaints and/or employee conflict, promoting customer service. Maintains open communication with hospital departments, referring physicians, and staff physicians. Participates in and fosters an approach to continuously improving quality that includes both intra-departmental and inter-departmental activities.
Supports employee engagement and is accountable for Press Ganey survey results and action plans for improvement.
Maintain the follow physician and practice licensures and ensure they are current; submit copies to Compliance Coordinator and Credentialing Specialist – they will maintain physical files and place them on the S Drive.
Florida Medical License
County, City, Practice Licenses
Department of Health
CLIA (coordinate with Compliance Coordinator and/or Risk Manager)
Vendor agreements and relationships have been established by the Compliance Coordinator; coordinate vendor contracts within each practice.
Cintas or ShredQuick or similar vendor (shredder)
PSS (Medical Supplies)
HD Smith (Pharmaceutical Supplies)
Identify local and regional health fairs
Attend 3 health fairs per year
Approve and submit timecards for all employees and Providers to payroll
Approve and track all PDO time; submit to payroll for all employees and Providers
Track Provider spending and PLD time against contracted amounts for CME & Licenses/Dues per Provider
Assist Providers in submitting “medical flex spending” reports for reimbursement
Submit New Employee Hire/Term Employee forms to HR
What You Will Need:
EDUCATION AND EXPERIENCE REQUIRED :
Bachelor’s Degree in health, business administration, other relevant field or equivalent experience.
5-7 years’ experience in medical group practice environment.
Proficient experience in compliant coding guidelines, reimbursement procedures, medical records management, and effective practice operations.
Practical knowledge and experience in working with practice management software systems with the ability to direct workflow in order to optimize operations.
Experience working with Electronic Health Records (EHR) systems.
Experience with budgetary finance and accounting skills with regards to practice management and operations.
The Practice Administrator is responsible for the overall operational success of assigned medical practices. A Practice Administrator has responsibility for at least two practice locations with four or more providers. Works to create an environment of efficient practice operations in cooperation with the appropriate support systems to provide timely and accurate information as needed. Must possess a working knowledge of the revenue cycle management process. Responsible for verification of patient insurance benefits, daily collections (co-pays, deductibles, coinsurance, etc.), daily charge entry, daily bank deposits, daily reconciled batches, daily submission of outpatient total. Responsible for submitting timely and accurate month-end and year-to-date activity reports.
Responsible for ensuring the consistent and appropriate interpretation, evaluation and application of the policies and procedures as established by Florida Hospital. Promotes and develops effective and efficient communication in order to promote a positive work environment and optimal operational workflow. Supports the optimal operational workflow of practices through cooperation, collaboration, communication, and flexibility with support departments on their behalf.
Works in collaboration with Florida Hospital support departments in order to meet the needs of his/her responsible physician practices to maintain efficient operations. This position requires a high degree of independence, initiative, judgment, and follow-through on a wide range of issues.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.