Description

All the benefits and perks you need for you and your family:

• Benefits from Day One 

• Paid Days Off from Day One 

• Student Loan Repayment Program 

• Career Development  

• Whole Person Wellbeing Resources 

**Our promise to you: **  

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.  

Schedule: Full-time Shift:  Day

Location: 9395 Crown Crest Blvd Parker, Colorado 80138

The role you'll contribute:

Partners with clinic leadership to assist with oversight of the patient service team. In addition, provides clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient. Demonstrates personal accountability for relationship- based care, organizational mission, and core values.

The value you'll bring to the team:

• Verify accuracy and update all demographic data in the electronic health record and identify communication and financial barriers; contribute to the patient plan of care in collaboration with the interdisciplinary team if barriers are identified.

• Assists with overseeing patient service representatives in accordance with AdventHealth policies and procedures, work guidelines.

• Responsible to partner with management team and HR for recruiting, hiring, orienting, and training new staff members.

• Resolves problems, ensures compliance with medical regulations and office standards for quality patient care and customer service.

• Assists in overseeing work environment, equipment and supplies at levels to assure quality patient and customer service.

• Function effectively within inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Participate in the activities of an interdisciplinary care team that takes collective responsibility for proactively supporting patient’s unity of body, mind, and spirit.

Qualifications

The expertise and experiences you’ll need to succeed:

Required:

• High School Diploma or GED

• 2 years’ experience working in a healthcare setting; previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e., Microsoft Word, E-mail, Excel, etc.

Preferred:

• Experience in an outpatient clinic or physician office.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Rocky Mountain

Schedule: Full-time

Shift: 1 - Day

Req ID: 23027436

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.