Description

All the benefits and perks you need for you and your family :

• Benefits from Day One

• Paid Days Off from Day One

• Student Loan Repayment Program

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full time

Shift : Day

Location: AdventHealth Parker

9395 Crown Crest Boulevard, Parker, CO 80138

The role you’ll contribute:

The Senior Enterprise Imaging Administrator is responsible for having expert level knowledge regarding the Picture Archiving Communication Systems (PACS) systems while also having in-depth operational knowledge of processes, workflows, and project management. The Senior Imaging Administrator is required to report onsite at their associated AdventHealth facilities, work throughout the duration of their shift, and serve as a lead among our Enterprise Imaging team. Additionally, this role works closely with Enterprise Imaging Leadership to assist with supervisory duties, strategic planning, process improvement, reports & analytics, project management, and any other related leadership activities. The Senior Imaging Administrator is also responsible for promptly resolving advanced PACS incidents and requests via the ServiceNow ticketing system while adhering to the organization’s established service level agreements (SLAs). As part of AdventHealth’s mission and service standards, the Senior Imaging Administrator participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Diagnoses, troubleshoots, and resolves expert-level PACS incidents and requests via the ServiceNow ticketing system for imaging related software applications and hardware equipment while adhering to AdventHealth’s established service level agreements (SLAs) and ticket processing guidelines outlined in the Incident and Request Management Standard Operating Procedures (SOPs).

• Serves as a subject matter Information Technology expert between the imaging clinical staff, Radiologists, Cardiologists, and third-party vendors and provides prompt technical support / resolution pertaining to all Enterprise Imaging systems & components

• Ensures the enterprise PACS system is operating efficiently and engages with appropriate AdventHealth Information Technology (AIT) resources, third-party vendors, and clinical staff, as needed, to appropriately diagnose, troubleshoot, and resolve items such as: PACS diagnostic stations / scanners, modality & imaging network connectivity to Enterprise Imaging applications

• Works closely with Enterprise Imaging leadership and assists with supervisory duties, strategic planning, process improvement, leadership meetings, reports & analytics, project management, and any other related leadership activities

• Participates, implements, and owns imaging project activities such as: logging time in the project application, provides guidance on imaging needs and requirements, assigns project tasks to co-workers , follows-up on deliverables, communicates project details to key stakeholders, and serves as a project lead and point of escalation post implementation

• Provides senior level expertise knowledge & support for the Enterprise Imaging Systems

• Required to have accessible transportation available for support to primary & secondary facilities during the duration of each shift and when on-call.

• Minimum of 50% travel

• Performs other duties as assigned

Qualifications

The expertise and experiences you’ll need to succeed :

Minimum Qualifications:

• Associate’s or Bachelor’s Degree in Healthcare, Business, IT, or related field

• Extensive imaging institutional education followed by practical workflow experience in a healthcare facility

• Minimum of 5 years Healthcare or IT experience

• Experience in managing and supporting an Enterprise PACS system

• Expert knowledge of the AGFA/Siemens/GE/Hologic/Nuance/3D Imaging solutions

• Extensive leadership skills which include thorough documentation, managing people & projects, decision making, integrity, strategy, conflict resolution

• Demonstrate subject matter expertise in a clinical informatics environment

• Expert knowledge in supporting an entire PACS System and all related components

• Excellent communication skills with the ability to work courteously and effectively with all levels of customers including team members, leadership, physicians, clinical staff and vendors

• Strong analytical, organizational, technical, & project management skills

• Ability to prioritize / multitask and complete several projects / initiatives within established deadlines in the order of greatest importance with little supervision

• Expert knowledge of Healthcare IT software/hardware administration; to provide high quality service

Preferred Qualifications:

· Certified PACS Associate (CPAS)

• Certified Imaging Informatics Professional (CIIP)

• Information Technology Infrastructure Library (ITIL)

• Radiologic Technologist (R.T.), Radiography (R), Computed Tomography (CT), Magnetic Resonance (MR) or equivalent

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Information Systems

Organization: AdventHealth Rocky Mountain

Schedule: Full-time

Shift: 1 - Day

Req ID: 23039997

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.