Consumer Access Specialist - AdventHealth Shawnee Mission
All the benefits and perks you need for you and your family:
Vision, Medical & Dental Benefits from Day One
Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Monday - Friday
Shift : Days
Location: AdventHealth Shawnee Mission
The community you’ll be caring for:
At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.
The role you’ll contribute:
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or
authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions,
clears registration errors and edits pre-bill, and other duties as required. Works complex accounts and manages escalations
from Consumer Access Representatives and Consumer Access Specialists. Assists with departmental training and quality
audits. Maintains a close working relationship with clinical partners to ensure continual open communication between
clinical, ancillary and patient access departments. Anticipates and responds to the inquires and needs of clinical partners.
Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in
maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
Ensures team success in active mentoring and meeting the stated monthly collection and accuracy goals. Monitors team
performance. Carries out implementation of supervisor/manager directive.
The value you’ll bring to the team:
The expertise and experiences you’ll need to succeed:
High school diploma or equivalent and 1+ years of experience
•Associate's degree in Health Services or completed coursework related to Health Services - Preferred
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Patient Financial Services
Organization: AdventHealth Shawnee Mission
Shift: 1 - Day
Req ID: 23032611
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Job Schedule: 9100 W 74TH ST
Pay Range: $15 - $22.304
Location: Shawnee, KS
Job ID: 23032611
Job Family: Patient Financial Services
Shift: 1 - Day