Switchboard Operator - AdventHealth Shawnee Mission
All the benefits and perks you need for you and your family:
Vision, Medical & Dental Benefits from Day One
Student Loan Repayment Program
Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Monday - Friday
Shift : Full time days - 40 hours a week
Location: AdventHealth Shawnee Mission
9100 West 74th Street, Merriam, KS 66204
The community you’ll be caring for:
At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.
The role you’ll contribute:
The Central Communication Specialist works in a fast-paced, stimulating role which requires good problem solving and multi-tasking skills. S/he answers internal and external calls in addition to patient call lights and follows through with the appropriate response/action to complete each encounter. S/he is responsible for emergency and disaster alarms/notifications following outlined procedures ensuring adequate communication to respondents and various departments. Often the first contact someone in the community has with Shawnee Mission Medical center, s/he must consistently demonstrate and provide excellence in customer service.
The value you’ll bring to the team:
· Answers switchboard and code phone as well as patient call lights.
· Handles all department procedures.
· Works with customers to proactively identify issues and problems
· Translates patient/caller request to appropriate caregiver or department
· Works with associates and departments to facilitate communication.
The expertise and experiences you’ll need to succeed :
· High School Diploma or Equivalent
· No Previous Experience is Required
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Organization: AdventHealth Shawnee Mission
Shift: 1 - Day
Req ID: 24004513
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Job Schedule: Full-time
Pay Range: $15.00 - $19.269
Location: Shawnee, KS
Job ID: 24004513
Job Family: Facilities
Shift: 1 - Day