AdventHealth AdventHealth Central Intake Rep home health dept full time Dade City FL in Tampa, Florida
Central intake rep AdventHealth Zephyrhills
Location Address: 7050 Gall Boulevard Zephyrhills, Florida 33541
Top Reasons to Work at AdventHealth Zephyrhills
· FH Zeph/Dade City Named One of America’s Best Hospitals for Heart Care, Orthopedics, Stroke Centers and Patient Safety three years in a row “2017-2019” by the Women’s Choice Award
· Leapfrog Hospital Safety Grade A Spring/Fall 2018
· One of only 35 Hospitals Nationally Named as a Top General Hospital by The Leapfrog Group
· Four Star Recipient for Coronary Interventional Procedures in 2019 by Health grades
· First in Florida to earn Advanced Certification for Total Hip and Total Knee by The Joint Commission
Full time days
You Will Be Responsible For:
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
Telephone communication and etiquette skills
Knowledge of all commercial insurance, Medicare and managed care
Enters referrals into current software system after receiving intake.
Pulls appropriate documents from Cerner, Epic, or from the physicians office.
Doing insurance verification to assure that there is not another home care agency involved.
Professional communication with: case managers, home care coordinators, physicians office regarding taking referrals and follow-up phone calls to inform of acceptance of referral.
Scan all appropriate documents into Image Now.
Provide the Clinical Supervisor with an original copy of referral and all appropriate documents.
Coordinates with Infusion Company.
Orders and coordinates with DME Company.
Comply with all department policies, procedures, practices and standards of care
Demonstrate cost-effective practices
Participate in orientation, in-service and staff meetings as scheduled
Secures patient confidentiality by protecting patient information on and off duty
Seeks opportunities for self-growth and career advancement
Complete related tasks as assigned by the Supervisor, Manager or Director
What You Will Need:
KNOWLEDGE AND SKILLS REQUIRED:
Demonstrated knowledge of home health care services
Knowledge and compliance with all local, state, federal and other regulatory agencies
A high level of multitasking, organization and proactive communications skills are necessary
Problem solving abilities
Positive interpersonal communication skills
Must possess sound judgment and critical thinking skills
Team and customer service oriented
Must be able to manage multiple details, tasks and decision-making abilities under busy and stressful working conditions
Basic computer skills required
Responsible to ensure that all referrals all entered into Current software system after receiving intake, pulling appropriate documents from Cerner, Epic, or from the physicians office. Doing insurance verification to assure that there is not another home care agency involved. Professional communication with: case managers, home care coordinators, physicians office regarding taking referrals and follow-up phone calls to inform of acceptance of referral. Once patient is entered and approved for service scan all appropriate documents into the system and provide the Clinical Supervisor with an original copy. Assist with answering incoming phone calls and distribute to the appropriate personnel. Attends meetings including but not limited to; staff meetings, in-services, case conferences, educational classes, office meetings and/or organizational meetings. Continued employment with the organization is contingent upon your ability to perform job duties in this job description.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.