AdventHealth Careers for Veterans

Job Information

AdventHealth Business Office Assistant Home care office Tampa in Tampa, Florida

Description

Business Office Assistant AdventHealth Tampa

Location Address: 13601 BRUCE B DOWNS BLVD

Top Reasons To Work At AdventHealth "City/Facility Name"

Perform specialized clerical procedures within the department.

Answers and screens all in coming phone calls and direct to the appropriate department, relays messages to field staff as needed.

Obtains authorization and enters admission intakes for Medicare, Managed Care and Commercial Insurance patients into Horizon.

Communicate with clinical staff regarding applicable patient deductibles, coinsurance, copays etc prior to admissions.

Tracks expiring authorizations and collaborates with clinical staff to obtain additional auth when needed.

Creates and maintains clinical records for Home Health patients including scanning documents and filing.

Analyzes charts for deficiencies and follow up with clinical staff to obtain required documents. Responsible for receiving physician orders, logging them into the tracking system, and sending to physicians for signature.

Faxes documents to physicians and other providers for field staff as requested.

Calls laboratory to request patient lab reports for field staff as requested.

Works on the outstanding document, billhold, FTF, and 485 reports on a daily basis to assure all items are being followed up on and obtained back signed and filed in a timely manner.

Maintain an adequate supply of admission, discharge, transfer, resume and recertification packets for clinical staff use.

Maintains office equipment and orders office supplies.

Assists with maintaining personnel files as requested.

Orders medical supplies and rotates inventory.

Performs payroll duties as assigned by Business Office Manager.

Serves as backup for other clerical staff members as requested.

Work Hours/Shift:

Full time days

You Will Be Responsible For:

Comply with all department policies, procedures, practices and standards of care

Answers phone promptly, courteously and professionally.

Performs Medicare, Managed Care and Commercial Insurance verification for new referrals daily and enters intakes into Horizon.

Communicate with clinical staff regarding applicable patient deductibles, coinsurance, copays etc prior to admissions.

Tracks expiring authorizations and collaborates with clinical staff to obtain additional auth

Performs Medicare verification.

Assists with ensuring that Plans of Treatment (485’s), Face to Face documents, Physicians orders and other documentation requiring timely signatures are sent, tracked and returned and logged into system in a timely fashion as needed.

Assists with the outstanding document, billhold, FTF, and 485 reports on a daily basis to assure all items are being followed up on and obtained back signed and filed in a timely manner as needed.

Assists with maintaining patient’s charts of active and discharged patients with appropriate scanning, filing and storage.

Demonstrates computer skills and knowledge and maintenance of office equipment.

Maintains/orders medical supplies monthly and as needed, rotating stock to prevent waste.

Demonstrate cost-effective practices.

Participate in orientation, in-service and staff meetings as scheduled.

Secures patient confidentiality by protecting patient information on and off duty.

Develop skills through attendance at staff development meetings, pertinent educational activities.

Maintains personnel files upon request.

Performs payroll duties on a weekly basis upon request.

Faxes documents to physicians and other providers for field staff as requested.

Calls laboratory to request patient lab reports for field staff as requested.

Participates in Performance Improvement activities as appropriate to departmental needs.

Complete related tasks as assigned by the Supervisor, Manager or Director.

Maintains current driver’s license and automobile insurance.

Qualifications

What You Will Need:

Demonstrate pleasant voice and phone manners

Demonstrate general clerical skills

Detail orientated

Problem solving abilities

Positive interpersonal communication skills

Team and customer service oriented

Basic computer skills required

Job Summary:

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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