Job Information

AdventHealth Certified Medical Assistant Front Office AdventHealth Tampa Full Time Days in Tampa, Florida

Description

Certified Medical Assistant Front Office AdventHealth Tampa

Location Address: 14310 N DALE MABRY HWY, Tampa, 33618

Top Reasons to Work at AdventHealth Tampa

  • Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.

  • Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery

  • Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come

  • Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.

Work Hours/Shift:

Full Time/Days

You Will Be Responsible For:

  • Provides back up to all front office positions; check in, check out, and medical records

  • Provides data and assistance to Practice Manager / Office Coordinator as required

  • Performs clinical responsibilities as assigned/needed.

  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

  • Maintains correspondence, including: progress notes and new patient packets

  • Updates referring physician database when necessary

  • Assesses new patient files waiting to be seen and appropriately handles old patient files

  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed

  • Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required

  • Constructs insurance copies for proper insurance verification with new patients as requested

  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity

  • Enters charges for daily reconciliation

  • Handles patient concerns or refers to administration appropriately

  • Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule list when necessary

  • Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners

  • Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately

  • Maintains updated documentation of identified action work lists needed for daily operations

Qualifications

What You Will Need:

  • High School Graduate or equivalent

  • Medical Assistant with one or more years of experience in physician office or clinical setting

  • American Association of Medical Assistants (AAMA) Certification, American Medical Technologist (AMT) or Registered Medical Assistant (RMA), or National Association for Healthcare Professionals (NAHP) is required when transferring into this position within 90 days upon hire.

  • Current, valid CPR certification is required (BLS).

Job Summary:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Care

Organization: AdventHealth Medical Group West FL

Schedule: Full-time

Shift: 1 - Day

Travel: AHMG West Florida

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.