AdventHealth Concierge PRN ( 12:30 - 9:00PM) in Tampa, Florida
Advent Health Tampa
Our hospital has celebrated many firsts in Tampa’s health care history since we opened our doors in 1968. Today, more than four decades later, Florida Hospital Tampa continues to offer innovative medicine as we elevate health care in the Tampa Bay region.
At Advent Health Tampa, our diverse clinical specialties provide world-class health care to our patients. We offer the most trusted, expert care in key specialties including cardiovascular care, neurosciences, orthopedics, women's health, cancer and surgery. Our skilled surgeons not only utilize minimally invasive and robot-assisted procedures, but they are also leaders in improving these advanced techniques.
You Will Be Responsible For:
All tasks shall be performed in a competent, highest quality, and timely manner
Conducting visitor registration processes.
Ensures Service Standards in their personal appearance and the facility.
Proactively interacts with all internal and external customers.
Routinely circulates through the facility to ensure the customer's service experience.
Conducts random interviews /surveys
Crossed trained on all entrances, lobbies and waiting rooms
Providing hospitality services.
Coordinating requests for special arrangements
Coordinating the escort or personally escorting guest to their destined areas
Interacting with all guests in a courteous and efficient manner.
Will actively participate in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
You Will Need:
A strong knowledge of the local area.
Knowledge of the concierge duties, protocols and procedures preferred.
Knowledge of relevant federal, state and local regulatory standards preferred
High School Diploma or G.E.D. Associates Degree.
Minimum two (2) year of related work experience as a guest service representative in a hotel or large institute.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.