AdventHealth Director Patient Access in Tampa, Florida
Director Patient Access AdventHealth Tampa
Location Address: 3100 East Fletcher Avenue Tampa, Florida 33613
Top Reasons to Work at AdventHealth Tampa
Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
You Will Be Responsible For:
Participate and collaborate with Senior Management staff and fellow Directors to continuously raise the level of service provided by staff to all of the hospital’s customers
Communicates with courtesy when interacting with internal or external customers, in person or on the telephone.
Respects patient privacy, confidentiality and dignity
Participates in Quality Improvement activities to improve processes and patient care
Understands and complies with the Environment of Care/Infection Control policies and procedures
Demonstrates knowledge of role in Emergency Preparedness Program and participates in disaster drills, as appropriate
Demonstrates knowledge of role in the Life Safety Program and participates in Fire Drills as appropriate
Follows hospital and departmental Infection Control policies and procedures
Directs and manages each departmental function and productivity
Assures that all departmental staff efforts are organized for maximum efficiency, control and productivity, training and cross-training of personnel
Develops and assigns realistic and innovative performance goals, providing ongoing reports, and communicating to staff on regular basis
Conducts training meetings with staff monthly to ensure that employees are developed and adequately educated
Assures that all employees receive appropriate Departmental Orientation based on Hospital Policy
Monitors departmental activity to assure compliance with regulatory agencies or third party payers
Develops and maintains internal controls to ensure all pertinent billing/reimbursement information is obtained at time of registration and patients are processed efficiently and courteously.
Maintain budgeted FTE equivalent for responsible departments
Complies with the Employee Code of Conduct
What You Will Need:
Bachelor’s Degree from an accredited University in Health Management, Business Administration, Accounting, Finance or related area.
3 to 5 years experience in Hospital Business Office/Registration management position dealing directly with patients, physicians, nursing and ancillary departments.
Experience must include scheduling, insurance verification, financial counseling, pre-certification and registration
The incumbent is responsible for the overall Patient Access operations for the University Community Health hospital system. Major responsibilities include the timely, accurate and effective registration of patients receiving a broad range of hospital services. Emphasis is placed on providing a seamless registration process from scheduling, pre-registration, insurance verification, pre-certification, financial counseling and pre-collection of patient responsibility. Functional areas reporting to this position include: Patient Registration, Central Scheduling, Insurance Verification, Financial Counseling, and Registration.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.