Job Information

AdventHealth Medical Front Office Assistant Diabetes & Endo in Tampa, Florida


Medical Office Assistant: AdventHealth Medical Group West Florida

Location Address: Tampa, FL

Top Reasons to Work at AdventHealth Medical Group West Florida

  • Rollover PDO with service year increases in accrual

  • Comprehensive benefits package; including tuition reimbursement and matching 403b plan

  • Patient facing positions receiving company paid initial sets of scrubs

  • Company Discount programs

  • Growing Organization

Work Hours/Shift:

Full Time Days

You Will Be Responsible For:

  • Provides back up to all front office positions; check in, check out, and medical records

  • Provides data and assistance to Practice Manager / Office Coordinator as required

  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible

  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages

  • Maintains correspondence, including: progress notes and new patient packets

  • Updates referring physician database when necessary

  • Assesses new patient files waiting to be seen and appropriately handles old patient files

  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed

  • Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required

  • Constructs insurance copies for proper insurance verification with new patients as requested

  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity

  • Enters charges for daily reconciliation

  • Handles patient concerns or refers to administration appropriately

  • Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule list when necessary

  • Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners

  • Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately


What You Will Need:

  • High School Graduate or equivalent

  • Proficient with computer programs with word processing: PowerPoint, Excel, Word

  • 1-2 years’ experience in a hospital or medical office setting (clinical or administrative)

Job Summary:

Provides operational office support in delivery of patient care in a physician office environment. Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Care

Organization: AdventHealth Medical Group West FL

Schedule: Full-time

Shift: 1 - Day

Travel: AHMG West Florida

Req ID: 21042083

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.