Job Information

AdventHealth Patient Navigator in Tampa, Florida


All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Student Loan Repayment Program

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Location: 3000 MEDICAL PARK DR, Tampa, 33613

The community you’ll be caring for: AdventHealth Medical Group West FL

The role you’ll contribute: Patient Navigator

The Patient Navigator would work under the direction of the Manager, Director and Administrator to facilitate and coordinate patient care between our Hospitals and Physician Offices. The Patient Navigators must work seamlessly with: patients, healthcare teams and resource providers in both the Hospital and Physician Office. Responsible for assisting with front office operations including but not limited to billing, invoicing, scheduling, patient check in and check out, tracking of procedures, reporting and insurance verification.

The value you’ll bring to the team:

  • Demonstrates good communication skills respectfully and courteous when interacting with patients, co-workers, physicians, and colleagues within department.

  • Round with physicians and Care Management Coordinators to assist with coordination of care and follow up scheduling.

  • Performs front office responsibilities as assigned.

  • Accepts flexibility of schedule to meet program needs.

  • Maintains efficiency in patient work-up flow and triage responsibilities.


The expertise and experiences you’ll need to succeed:

Minimum qualifications :

  • Good medical knowledge to assist doctor during patient coordination of care.

  • Ability to communicate effectively with unit and administrative personnel, physicians, a variety of other hospital staff.

  • Good verbal and written communication skills.

  • Ability to work well independently and with others in a team environment.

  • Ability to integrate the knowledge of teaching principles and techniques in order to provide education to patients and their families.

  • Possess a high level of organizational skills and effective time management to prioritize and adjust workflow according to changing needs.

  • Ability to function in demanding and emergency situations.

  • Possess orientation to detail.

  • Be proficient in computer skills.

  • Ability to adapt to change.

  • High school graduate or equivalent.

  • Minimum of 3 years’ experience in a clinical setting.

  • Current, valid CPR certification is required (BLS).

Preferred qualifications:

  • Medical Assistant Certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Experience

Organization: AdventHealth Medical Group West FL

Schedule: 1 - Day

Shift: AHMG West Florida

Req ID: 23007265

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.