Job Information

AdventHealth Consumer Access Specialist in Tarpon Springs, Florida

Description

All the benefits and perks you need for you and your family:

  • Benefits from Day One (FT & PT Roles Only)

  • Paid Days off from Day One (FT & PT Roles Only)

  • Career Development

  • Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Night, 7pm - 7am (3 nights/4 nights every other week)

Location: 1395 S Pinellas Avenue, Tarpon Springs, Florida 34689

The community you’ll be caring for: AdventHealth North Pinellas

  • Family-like culture

  • Teamwork driven both inter Dept and multidisciplinary

  • Positive working climate to support a well-balanced work life balance

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team:

  • Greets each patient warmly and professionally

  • Collects patient demographics

  • Verifies patient Insurance

  • Explains to the patient what insurance would cover

  • Explains to the patient what out of pocket cost will be

  • Provides financial assistance resources to the patient if need be

Qualifications

The expertise and experience you’ll need to succeed:

Required:

  • High School Diploma

  • Customer Service/Business Office experience

  • Knowledge of Microsoft Word and Outlook.

Preferred:

  • One year of customer service experience is preferred

  • One year of relevant healthcare experience is preferred

  • Patient Access/Patient Registration experience is preferred

  • Prior healthcare collections experience is preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth North Pinellas

Schedule: 3 - Night

Shift: AdventHealth North Pinellas

Req ID: 22029273

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.