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AdventHealth Careers for VeteransPatient Safety Specialist
Tavares, FL

All the benefits and perks you need for you and your family:

  • Benefits and Paid Days Off from Day One

  • Student Loan Repayment Program

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

  • Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time

Shift : Days - M - F, 8a - 4:30p

The community you’ll be caring for: AdventHealth Waterman - 1000 WATERMAN WAY, Tavares, FL 32778

The role you’ll contribute: The Patient Safety Specialist is a qualified individual who provides direction and support for patient safety, quality improvement, and learning systems for safety culture and high reliability under the oversight of the quality leadership team. The specialist is responsible for providing a planned, systemic approach to identifying, designing, measuring and monitoring patient safety process improvement activities. The Patient Safety Specialist has a comprehensive understanding of data and analytic tools as well as health care information systems and technology with an advanced ability to apply these methodologies to extrapolate data, analyze and report in a meaningful format to inform and drive performance improvement activities. Functions as the local project liaison for the Patient Safety Organization through responsibility for the accuracy and transfer of patient safety work product entry into the patient safety evaluation system. The scope of work includes education and training on patient safety programs; data management for the investigation, analysis and monitoring of patient safety/harm prevention activities; and compliance with regulatory standards/guidelines. Responsible for planning, implementation & monitoring of interventions to ensure evidence-based practices are implemented and participates in and/or leads performance improvement committees as directed. Assures facilitation of the patient grievance process as required by state and federal statutes. Functions as a key member of the quality, risk, and patient safety team.

The value you’ll bring to the team:

· Serves as the Patient Safety Organization (PSO) liaison with responsibility to oversee, manage, and direct all appropriate data to the Patient Safety Evaluation System. Accountable for receipt and distribution of Patient Safety Work Product from the contracted Patient Safety Organization(s) as legally required by Patient Safety and Quality Improvement Act

· Annually participates in the evaluation of the patient safety evaluation system to ensure a highly reliable system approach to patient safety, quality, and the journey to zero harm

· Collaborates with local leaders to identify safety initiatives, facilitate the use of data to improve processes, and submission of patient safety evaluation system components

· Leads performance improvement teams on local projects with a focus on reliability, regulatory compliance, and sustainability of evidence-based practices. Projects including mortality, readmission, patient safety indicators, and infection prevention.

· Facilitates participation in patient safety performance improvement utilizing lean tools and techniques, PDSA, change management approaches and human factor re-engineering

· Facilitates completion of annual safety culture survey

· Leads unit culture improvement activities with department leaders and acts as a master facilitator for high reliability and just culture conversations

· Assures facilitation of the patient grievance process as required by state and federal statutes. Assures that grievances are investigated and directs inquiries and complaints to appropriate directors and managers for follow up. Participates in grievance mediations when necessary. Completes investigations of complaints about medical care which involve a member of the medical staff and communicates need for referral to appropriate committees. Maintains data collection and grievance tracking and trending to include unsolicited complaints as well as solicited comments (surveys, comment boxes, etc.).

· Ensures the timely submission of accurate data to comparative databases to accomplish effective benchmarking and meet regulatory requirements, such as NDNQI.

· Assists with data management, performance improvement, medical record review and meeting organization to help ensure initiative success and goals are met including Leapfrog survey. Utilizes appropriate reports to coordinate projects

· Provides concurrent case reviews and recommendations to ensure that evidence based best practices are implemented timely. Complete and analyze quality event timelines, root cause analysis timelines, review risk events, and identify care variation in case reviews.

· Demonstrates commitment to patient safety and protecting patients and providers by advocating safe practices and policies

· Holds paramount the safety, health, and welfare of the public in the performance of professional duties and escalates patient safety concerns to appropriate leadership, up to and including executives, with honesty and integrity

· Other duties as assigned

· No direct reports. Supports large team development.


The expertise and experiences you’ll need to succeed:


· Nursing Degree

· Registered Nurse (RN) licensure in the State of Florida

· Knowledge of evidence-based best practices and improvement strategies for reducing patient harm

· Ability to apply statistical methods and tools, establish internal benchmarks and report significant findings to key hospital and region stakeholders

· Ability to influence and persuade teams, up to and including the executive level, to build consensus within and across stakeholder groups (high level negotiation skills)

· Advanced knowledge of word processing, spreadsheets, Excel, PowerPoint and database programs and advanced skills in analysis, problem solving and troubleshooting of databases and software

· Ability to manage multiple competing priorities and issues to facilitate data needs

· Motivational and team building skills

· Ability to provide professional presentations to executive leadership teams, including reports for complex data analysis


· Bachelor of Science in Nursing degree

· 5 years clinical nursing experience

· Nursing Leadership experience

· Six Sigma Performance Improvement Certification

· LEAN Performance Improvement Certification

· Team STEPPS Certification

· Certified Professional in Patient Safety (CPPS)

· Facilitation of various PI methodologies (Six Sigma, Lean, PDSA, etc.)

· High proficiency with Microsoft Office suite, especially Excel, Visio, PowerPoint

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Risk Management

Organization: AdventHealth Waterman

Schedule: Full-time

Shift: 1 - Day

Req ID: 24012185

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Job Snapshot

  • Facility: AdventHealth Waterman

  • Job Schedule: Full-time

    Pay Range: $32.18 - $48.27

  • Location: Tavares, FL

  • Job ID: 24012185

  • Job Family: Risk Management

  • Shift: 1 - Day

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