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AdventHealth Careers for Veterans Patient Services Manager
Wesley Chapel, FL

Description

All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Student Loan Repayment Program

  • Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Location: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544

The community you’ll be caring for: AdventHealth Wesley Chapel

  • From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness

  • Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health

  • 50,000 sq ft community Health & Wellness Center

  • Comprehensive women’s health center named Inspiration Place that incorporates female physician specialists, women’s imaging, pelvic floor and female physical therapy and a boutique spa.

  • Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times

  • AdventHealth Wesley Chapel has been named to Healthgrades Top 250 Hospitals list. This places them in the top 5% of hospitals in the country for superior clinical performance and excellence

  • Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco

The role you’ll contribute:

The Patient Services Manager in Nutrition Services in collaboration with the Director of Nutrition Services, Executive Chef and the Clinical Nutrition Manager has accountability, authority, and responsibility for the quality of patient care/services, operational management, and human resource management for Nutrition Services. The Patient Services Manager coordinates all activities specific to patient and guest meal services. Conducts training and implements quality management initiatives related to foodservice standards and customer service excellence. The Patient Services Manager fosters the integration of the organization’s vision and values, and accomplishes the mission and strategic plan through an accountable work team. Ensures conformance with The Joint Commission, DNV, state and local regulations as well as compliance with all HACCP, department,, AHWC and AH policies and procedures.

The value you’ll bring to the team:

  • Implement associate satisfaction initiatives considering recruitment, retention, development and continuing education of staff.

  • Performs training, coaching,/evaluations with nutrition services associates on a timely basis to foster staff development and growth.

  • Assists in the development and maintains job routines and position descriptions within the department as assigned.

  • Address issues/concerns related to employee management, and collaborate with Human Resources as appropriate.

  • Assists in the establishment of staff performance expectations and provides training regarding policies, procedures, and standards of care.

  • Evaluates staffing needs to provide appropriate care/services within department.

  • Facilitates meetings and projects effectively and timely.

  • Maximize productivity through development and maintenance of staffing plans appropriate to level of service provided, utilizing benchmarking, and best practice standards.

  • Participate in annual budget development and adhere to budget guidelines throughout the year.

  • Provides input on the acquisition of equipment and supplies necessary to the delivery of care/services.

  • Organize and prioritize work assignment and demonstrate flexibility to accommodate the following: changing work environment, high acuity, high census, and/or sudden emergencies to meet unit/organization needs.

  • Establishes goals and oversees implementation of patient food services needs based upon medical direction, patient population and hospital guidelines.

  • Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.

  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.

Qualifications

  • Associate’s Degree, or demonstrated expertise equivalent to a two-year degree through post-secondary education. May include certificates from technical schools, documented apprentice programs, military food service or culinary leadership programs, ACF certifications, CDM/DT certificate programs or industry-based certifications that in total approximate traditional formal associates-level education.

  • Ten or more years of documented management-level leadership as a Food Service Manager (or similar role) will be equivalent to the required combination of education/experience.

  • 2+ years of food services related experience

  • 2+ years of management and supervisory experience in restaurants or institutional food service

  • Current FL Driver’s license upon hire

  • Current Serve Safe or other food safety or HACCP certification upon hire

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Nutritional Services

Organization: AdventHealth Wesley Chapel

Schedule: Full-time

Shift: 1 - Day

Req ID: 23042107

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Job Snapshot

  • Job Schedule: Full-time

    Pay Range: -

  • Location: Wesley Chapel, FL

  • Job ID: 23042107

  • Job Family: Nutritional Services

  • Shift: 1 - Day

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