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AdventHealth Front Desk Receptionist PRN in Zephyrhills, Florida

Description

Front Desk Receptionist PRN Day AdventHealth Zephyrhills

Location Address: 7050 Gall Boulevard Zephyrhills, Florida 33541

Top Reasons to Work at AdventHealth Zephyrhills

  • FH Zeph/Dade City Named One of America’s Best Hospitals for Heart Care, Orthopedics, Stroke Centers and Patient Safety three years in a row “2017-2019” by the Women’s Choice Award

  • Leapfrog Hospital Safety Grade A Spring/Fall 2018

  • One of only 35 Hospitals Nationally Named as a Top General Hospital by The Leapfrog Group

  • Four Star Recipient for Coronary Interventional Procedures in 2019 by Health grades

  • First in Florida to earn Advanced Certification for Total Hip and Total Knee by The Joint Commission

Work Hours/Shift:

PRN Day

YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!

You Will Be Responsible For:

  • Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.

  • Provides security and control to the front door and retail area of the facility.

  • Personally checks each member into the gym using the proper check-in procedures.

  • Monitor check-ins to identify delinquent accounts and notifies Business Operations Supervisor..

  • Register all guests into the gym using proper registration procedures.

  • Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.

  • Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.

  • Addresses caller’s requests and/or takes appropriate messages noting caller’s name.

  • Registers all telephone inquiries in the script pad and transfers the call to the appropriate Fitness Consultants.

  • Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.

  • Responds immediately to member requests, inquiries and concerns.

  • Maintain neat appearance and wear proper uniform attire with nametag while on duty.

  • Distributes, towels and other materials as needed.

  • Reserves time/makes appointments for special classes or other activities sponsored by the gym.

  • Processes retail and concession sales.

  • Attends all staff meetings as directed.

  • Cleans and maintains the front desk area according to company standards.

  • Responsible for gym walk-thru as designated in walk-thru log.

  • Follow proper opening and closing procedures as instructed in the training manual.

  • Logs all maintenance concerns that are reported.

  • Follows and reports any safety concerns.

  • Notifies management of gym incidents that requires incident reports.

  • Works when scheduled and adheres to company attendance policies.

  • Performs other reasonable work assignments as directed by the Director and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.

Qualifications

What You Will Need:

KNOWLEDGE AND SKILLS REQUIRED:

  • Excellent customer service skills are required.

  • Ability to communicate effectively with both staff and members.

  • Ability to communicate effectively verbally, non-verbally and in writing is required

  • Understanding of basic accounting principles is required.

  • Understanding of basic cash processing procedures is required.

  • Functional computer skills are required.

  • Ability to multi-task.

  • Must be able to work a flexible work schedule to include holidays and weekends.

  • Must be able to lift 25lbs repeatedly and stand for extended periods of time

  • Uphold CREATION Health Wellness Center’s Vision, Mission, Values and code of conduct.

  • Comply with all CREATION Health Wellness Center’s policies and procedures

EDUCATION AND EXPERIENCE REQUIRED :

  • High school diploma or equivalent required

Job Summary:

The Front Desk Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Director or Business Operations Supervisor.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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