Job Information

AdventHealth Patient Registration Coordinator/Clinical Tech Volusia/Flagler Float Full Time in Deland, Florida


Patient Registration Coordinator/Clinical Tech - AdventHealth Centra Care

Location: 2293 S WOODLAND BLVD, Deland, 32720

Top Reasons to work at AdventHealth Centra Care:

  • Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.

  • Fulfilling work with people who treat you like family.

  • Excellent benefits, market-driven wages and career development opportunities.

  • Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.

  • Opportunities for advancement as we expand our network across the nation.

Work Hours/Shift: Full time; hours of Centra Care operation are Monday-Friday 8am-8pm, and 8am-5pm on Saturdays and Sundays, and some holidays. 40 hours a week, float pool schedule built a month in advance. Flexibility is needed, shifts time may vary, but hours will fall within the CC hours of operation.

You Will Be Responsible For:

  • Demonstrates through behavior AdventHealth’s Service Standards of Know Me, Love Me, Make it Easy and Keep Me Safe.

  • Drives customer service initiatives by creating and owning the patient experience.

  • Performs properly and legibly documents and reports all procedures and assessments in accordance with department policy.

  • Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration

  • Obtains client information for worker’s comp and corporate accounts, and verifies authorization and service(s) requested

  • Verifies insurance eligibility and determines accurate up-front collection amount

  • Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel

  • Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR)

  • Utilizing age-specific guidelines, assesses patient during clinical check-in, documents pertinent medical information and vital signs. Assesses for signs of abuse or neglect.

  • Application of simple dressings and splints as ordered by provider

  • Performs POC (point of care) tests including but not limited to COVID, Flu, Strep, Urinalysis, etc. Urine drug screen collections in accordance with Department of Transportation (DOT) and Florida Drug Free Workplace Guidelines.

  • Appropriately complete check-out duties and relays instructions/care to the patient or family Performs required Quality Control checklist to ensure safety of the patient

  • Follows CDC guidelines, infection prevention practices, demonstrates appropriate use of PPE


What You Will Need:

  • High school diploma or equivalent

  • CPR Certification

  • Fire Fighter/Medic OR EMT Program OR

  • Phlebotomy Program OR

  • CNA OR Graduate of accredited medical assistant program

Job Summary:

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient’s first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Care

Organization: AdventHealth Centra Care

Schedule: Full-time

Shift: 1 - Day

Travel: ADH Centra Care Corp Office

Req ID: 21037498

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.