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AdventHealth Front Office Assistant Physician’s Office AdventHealth Medical Group FT Days Ocala in Tampa, Florida


Description

Front Office Assistant Physician’s Office AdventHealth Medical Group FT Days Ocala

 

Location Address- Ocala, FL

 

Top Reasons to Work at AdventHealth Medical Group West Florida

 

Rollover PDO with service year increases in accrual

Comprehensive benefits package; including tuition reimbursement and matching 403b plan

Patient facing positions receiving company paid initial sets of scrubs

Company Discount programs

Growing Organization 
 
 
Work Hours/Shift:
 
Full Time/Days
 
You Will Be Responsible For:
 
  • Provides back up to all front office positions; check in, check out, and medical records
  • Provides data and assistance to Practice Manager / Office Coordinator as required
  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
  • Maintains correspondence, including: progress notes and new patient packets
  • Updates referring physician database when necessary
  • Assesses new patient files waiting to be seen and appropriately handles old patient files
  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
  • Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information    into system as required
  • Constructs insurance copies for proper insurance verification with new patients as requested
  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
  • Enters charges for daily reconciliation
  • Handles patient concerns or refers to administration appropriately


Qualifications
What You Will Need:
 
  • High School diploma/equivalent
  • Previous customer service experience
  • Medical office or medical call setting experience preferred
 
 
Job Summary:
 

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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